'People will forgive you for being wrong, but they will never forgive you for being right - especially if events prove you right while proving them wrong.' Thomas Sowell
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Tuesday, 4 July 2023
Monday, 29 August 2022
The stark truth about management and power
Stefan Stern in The FT
“If you want power to be used for good, more good people need to have power.”
This quotation is usually attributed to Jeffrey Pfeffer, professor of organisational behaviour at Stanford University’s graduate school of business. Pfeffer himself is more modest about its origins. He cites it at the beginning of his new book — more on this later — but describes it simply as “a quote attributed to me”.
This slightly sheepish opening sums up an intriguing paradox about the man. He tells stark truths about management and power and what it takes to get to the top, which some may find unsettling. But, fundamentally, his purpose is compassionate. The challenge embedded in his famous aphorism is this: it is little use criticising the excesses of terrible leaders but then being too squeamish to engage with and win power yourself.
When I call Pfeffer at his Californian home he sounds a bit distracted, for reasons that become noisily apparent. “I need to move my car,” he says. “My garage is about to be . . . I’m having some construction work done . . . I’ll be back in a minute.”
He is true to his word, and proceeds to offer a tutorial on the realities of power, revealing why his course on the subject at Stanford, where he has taught for more than 40 years, is so popular with students.
“Exercising power and being a leader is not about winning a popularity contest,” he says. “It was Gary Loveman [former chief executive of the Caesars casino business] who said: ‘If you want to be liked, get a dog. A dog will love you unconditionally.’
“A lot of leaders are not necessarily nice people,” he adds. “Many of the things that leaders have to do are not necessarily nice . . . There is very little overlap — I mean, almost none — between companies on the ‘best places to work’ list and companies led by leaders who are on the ‘most admired leaders’ list,” Pfeffer says.
His new book, published this summer, is called 7 Rules of Power: Surprising — but True — Advice on How to Get Things Done and Advance Your Career. His seven rules are:
Get out of your own way — that is, speak with confidence and do not undersell yourself.
Break the rules — do the unexpected.
Show up in powerful fashion — with conscious body language and actual language.
Create a powerful brand.
Network relentlessly.
Use your power — do not be afraid to wield power once you have it.
And, finally, remember that “success excuses (almost) everything” — the powerful attract and retain support.
These rules are not simply plausible-sounding assertions but are in fact based on deep research and decades of social science experiment and observation. These are “the realities on the ground”, as Pfeffer says.
While clearly not a fan of former US president Donald Trump, Pfeffer notes that he was a skilful follower of these rules. “He was seven for seven,” he says. He describes the winning Trumpian mentality in these terms: “You tell me what I need to do to win, and I’ll do it. I will say anything, I will do anything. The question is: are you willing to do what it takes?”
This may sound Hobbesian and bleak. But note, too, that Pfeffer’s last book was called Dying for a Paycheck, and was a strong attack on the worst forms of modern management and the harm it can do both to employee health and company performance. An earlier book was called “The Human Equation: building profits by putting people first”. There is a touching passage in the book’s acknowledgements about the author’s late wife, Kathleen, who died last year and to whom the book is dedicated.
Our call is once again interrupted by an off-stage crash. “Pardon the background noise — they must be doing something serious here — they should be, for what I’m paying them . . . ”
In this latest work, Pfeffer writes: “One reason why people fail to achieve their objectives or lose out in competitions for high-status positions is their unwillingness to do what is required to prevail.”
This is his reality check for aspiring leaders and those who want to get on in the organisation. You have to take responsibility and put yourself in a position where professional advance is possible and likely. “Happy talk”, or “leadership BS” (the title of another of his books), will not get you there.
“I don’t think anybody is going to say that Elon Musk is sweet,” Pfeffer says, “or that Jeff Bezos is sweet, or Steve Jobs was nice, or Jack Welch was going to be picked by anybody to be stranded on a desert island with. Many leaders are narcissists,” he adds, “although their ‘autobiographies’ say that they are lovely human beings . . . ”
Pfeffer looks power in the eye and does not flinch. He tells it like it is. Can we handle the truth? If we want power to be used for good, more good people need to have power.
Tuesday, 8 January 2019
Thursday, 30 August 2018
Tuesday, 28 February 2017
What does focus mean in cricket ?
Cricketers are always talking about focus. So is everybody else in big-time sport. You hear more talk about focus from professional athletes than you do from professional photographers. The difference is that when photographers mention it, there's a general agreement on what they are talking about.
"Hard work, sacrifice and focus will never show up in tests," said Lance Armstrong, making focus unlike most of the other stuff he used. Focus has become a magic word, one used to explain every half-decent performance in sport.
It has also become an interview staple - the right answer to almost any question.
"How do you feel about the shattering on-pitch row that took place today?"
"I just try and stay focused on my batting."
It's a rebuff to the interviewer, a statement of intent and a personal call to order: what matters here is not your story but my batting.
Focus takes in every part of modern sport. It is used in the minutiae of action. A batsman's first job is to focus on the ball, and that involves literal and metaphorical use of the word. Batting is first about looking at the ball - some batsmen mutter "watch the ball" every single time. But there is also a figurative focus. You confine your attention to the action, refusing to get distracted by sledging fielders, the fact that the team is 108 for 7, and that you haven't made double figures for the last five innings.
From here the idea of focus expands beyond the immediate action and takes you to the mindset of the professional athlete. This fearsome thing combines a horror of the past with a straw-clutching concentration on the future. For some, this is a natural state, for others, one that requires painful effort.
Either way, the idea is that concentrating - focusing - on the past is counterproductive. Memories of both success and failure are equally damaging. All that matters is the next match. "I prefer to focus on what is coming next," said the racing driver, Sebastian Vettel, spelling out the way professional athletes school themselves to think.
Focus reflects the idea that you can train your mind, that your mind is as much an instrument of the will as your body. Both can be improved by coaching and training and sheer bloody effort. You can school yourself to "focus on the positives".
While everyone watches you, you watch the ball © Getty Images
Focus can operate over a still wider field. You keep your focus not just on the ball or on the future or on the positives. You also keep focus on your entire life. Don't let outside distractions affect you. Stay focused on football or cricket or running.
So if you shift your focus from golf to cocktail waitresses, you end up like Tiger Woods. The conventional view of Tiger's troubles is that he lost his focus. The fact of the matter is that he had his life in perfect balance. What threw him off was getting found out.
That's because there is a contradiction in the idea of focus. It is normally understood as unrelenting concentration on a single thing, but batsmen maintain their focus by constantly going out of focus. The key to a long innings, as all batsmen will explain, is "switching off" between balls and at the non-striker's end.
In the same way, many male athletes improve dramatically when they become fathers. The loss of focus actually helps. Sport is no longer the only thing or even the most important thing in life. The consequent lessening of intensity - of focus - becomes a positive asset.
Focus has become part of the survival kit of the modern athlete. The focused athlete has become part of 21st-century mythology - a perfect example of what we all need to do if we are to become more successful people. The image (preferably in sharp focus) of a sprinter at the start of a race or, a footballer making contact with the ball, or a batsman in the instant before the ball arrives - these seem to reveal important truths about the way life should be lived. Only focus, and the world is yours!
The myth is that once you have achieved focus you can do just about anything. The word has acquired an almost religious significance, a mystic state of perfect attainment. That's mostly because it can mean more or less anything you choose.