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Showing posts with label brand. Show all posts
Showing posts with label brand. Show all posts

Saturday 23 April 2022

The state of Pakistan: Isn't the support for BJP similar?

Fahd Hussain in The Dawn

Imran Khan’s supporters can see no wrong in what he says or does. We have witnessed this phenomenon unfurl itself like a lazy python these last few years, but more so with greater intensity during Khan’s pre- and post-ouster days. On display is a textbook case of blind devotion. Such devotion entails a deliberate — or perhaps subconscious — suspension of critical thinking. Only mass hysteria can explain absolute rejection of facts and a willing embrace of free-flying rhetoric untethered by verifiable information.

And yet, does this really make sense?

Bounce this explanation off actual people around you — friends, families, acquaintances — and you start to feel uncomfortable with the laziness of the explanation.

On your left, for instance, is the professor with a doctorate in natural sciences from one of the top universities in the world, someone whose entire educational foundation and career is based on the power of empirical evidence and scientific rationalism — and here he is hysterically arguing why the PTI deputy speaker’s violation of the constitution is no big deal. On your right is the top executive of a multinational company with an MBA from an Ivy League school, someone whose training and practice of craft is based on hard data crunched with power of sharp logic — and here he is frothing at the mouth in delirium while yelling that the Joe Biden administration actually conspired with the entire top leadership of the PDM to topple Imran Khan. 

These are rational people, you remind yourself. You have known them for years, and admired them for their academic and professional achievements — perhaps even been motivated by their pursuit of success — and yet you see them experiencing a strange quasi-psychedelic meltdown in full public glare. It just does not add up.

It is not just these metaphorical persons — resembling many real ones in all our lives, as it so happens — but hundreds of thousands of Pakistanis from all walks of life locked inside a massive groupthink spurred by sweeping generalisations dressed up as political narrative. No argument, no logic and no rationale — no, nothing makes sense, and nothing is acceptable or even worth considering if it does not gel perfectly with their preconceived notions.

What we are witnessing is a seminal moment in our political evolution — progressive or regressive is a matter of personal perspective — and this moment is situated bang in the centre of a social and political transformation so impactful that it could define the shape of our society for the years ahead.

In an acutely polarised environment, it is easy to pass judgement on those sitting across the fence. Most of us yield to this temptation. When we do, we help reinforce caricatures that have little resemblance to people around us, and these fail to explain why people believe what they believe.

So why do such a large number of people believe what they believe even when overwhelming evidence points towards the opposite conclusion? In our context, this may be due in part to the visceral politicisation of the national discourse and the deep personal loathing of rivals that the PTI has injected into what should otherwise be a contest of ideas and ideologies. At the heart of this is the revulsion against the system because it has not really delivered what it exists to deliver: improving the lives of citizens through protection of rights and provision of services. It is therefore easy and convenient to blame the system, and in turn all those institutions that constitute the system as a whole.

Imran Khan has modelled himself well as the anti-system crusader. He insists very persuasively that he has neither been co-opted nor corrupted by the system; that when he says he wants to change this system, it implies that there is nothing sacrosanct about the system, or for that matter, about the exalted institutions that make up the system. He has been able to establish this narrative successfully because the central theme of his narrative is, in fact, true: the system has not delivered.

But the argument is only half done here. The other half is perhaps even more crucial — diagnosing why it has not delivered. It is here that Imran Khan goes off tangent. And he does so not just in terms of his solutions, but his own shockingly weak performance as the prime minister who had it all but could not do much with it. In fact, after nearly four years in power, and having precious little to show for them, Imran has for all practical purposes joined the long line of those who are, in fact, responsible for the sad reality that the system has not delivered.

But someone forgot to break this news to the PTI supporters.

In essence then, if Pakistani society wants to row itself back from this stage where the electorate is at war with itself on a battlefield littered with semi-truths, partial facts and outright lies, it will need to face up to a bitter fact: what we see unfolding in front of us is the contamination of decades of social and educational decay injected with deadly and potent steroids of propaganda, brainwashing and ‘otherisation’ of anyone who looks, speaks, acts or believes differently.

Those social studies books you read in school and thought you would outgrow — well, now you know how wrong you were?

In this cesspool, everyone points fingers at everyone else when no one really has the right to do so. Seven decades of wrong governance laced with wrong priorities and fuelled by wrong policies have led us to a stage today where traditional parties cannot stomach the aspirations of a new generation, and new parties cannot digest the requirements of what constitutes governance, statecraft and institutional equilibrium within a democratic society.

And you thought holding elections was our biggest problem today. Be afraid. Be very afraid.

Monday 17 September 2018

What is your brand of atheism?

Arvind Sharma in The Wire.In

The modern world is nothing if not plural in the number of possible world views it offers in terms of religions, creeds and ideologies. The profusion can be quite perplexing, even bewildering. And atheism too is an important component of the cocktail.

The book under review – John Gray’s Seven Types of Atheism – acts like a ‘guide to the perplexed’ in the modern Western world by bestowing the same kind of critical attention to atheism as theologians do to theism, and historians of religion do to the world religions.






In doing so, it identifies seven types of atheism: (1) new atheism, or an atheism which is simply interested in discrediting religion; (2) ‘secular atheism’, better described as secular humanism, which seeks salvation of the world within the world through progress; (3) ‘scientific atheism’, which turns science into a religion – a category in which the author includes ‘evolutionary humanism, Mesmerism, dialectical materialism, and contemporary transhumanism’; (4) ‘political atheism’, a category in which fall what the author considers to be modern political religions such as Jacobinism, Communism, Nazism and contemporary evangelical liberalism; (5) ‘antitheistic atheism’ or misotheism, the kind of atheism characterized by hatred of God of such people as Marquis de Sade, Dostoevsky’s character Ivan Karamazov (in a famous novel) and William Empson; (6) ‘non-humanistic atheism’, of the kind associated with the positions of George Santayana and Joseph Conrad who rejected the idea of a creator God but did not go on to cultivate benevolence towards humanity, so characteristic of secular atheism; and (7) mystical atheism, associated with the names of Schopenhauer, Spinoza, and the Russian thinker Leo Shestov. The author states his position in relation to these seven types candidly; he is repelled (his word) by the first five but feels drawn to the last two.

The seminal insight of the book, in the Western context, is that according “contemporary atheism is a continuation of monotheism by other means”. The author returns to the point again and again so that this insight enables us to examine both religion and atheism in tandem. It is thus an admirable book on atheism in the Western world and is strewn with nuggets such as:

“Scientific inquiry answers a demand for explanation. The practice of religion expresses a need for meaning…”;

“The human mind is programmed for survival, not truth”;

“Science can never close the gap between fact and value”;

“The fundamental conflict in ethics is not between self-interest and general welfare but between general welfare and desires of the moment”;

“It is not only the assertion that ‘moral’ values must take precedence over all others that has been inherited from Christianity. So has the belief that all human beings must live by the same morality”;

“… beliefs that have depended on falsehood need not themselves be false”;
“Some values may be humanly universal – being tortured or persecuted is bad for all human beings. But universal values do not make a universal morality, for these values often conflict with each other”;

“Liberal societies are not templates of a universal political order but instances of a particular form of life. Yet liberals persist in imagining that only ignorance prevents their gospel from being accepted by all of humankind – a vision inherited from Christianity”;
“Causing others to suffer could produce an excitement far beyond any achieved through mere debauchery”;

“Prayer is no less natural than sex, virtue as much as vice”;

“Continuing progress is possible only in technology and the mechanical arts. Progress in this sense may well accelerate as the quality of civilisation declines”;

“Any prospect of a worthwhile life without illusions might itself be an illusion”;

“If Nietzsche shouted the death of God from the rooftops, Arthur Schopenhauer gave the Deity a quiet burial”;

“The liberated individual entered into a realm where the will is silent”;
“Human life… is purposeless striving… But from another point of view this aimless world is pure play”;

“If the human mind mirrors the cosmos, it may be because they are both fundamentally chaotic”; and so on. 

Its provocative ideas and brilliant summaries notwithstanding, the book is bound by a limitation; its scope is limited to the West. The author does touch on Buddhism and even Sankhya but only as they have implications for the West; he does not cover Asian ideas of atheism alongside the Western. Neither Confucianism nor Daoism are hung up on a creator god and thus seem to demand attention, if atheism is defined as “the idea of the absence of a creator-god”. Similarly, in Hindu theism, the relation between the universe and the ultimate reality is posited as ontological rather than cosmological.

The concept of atheism also needs to be refined further in relation to Indian religions. In this context it is best to speak of the nontheism of Buddhism (which denies a creator god but not gods as such), and the transtheism of Advaita Vedanta (which accepts a God-like reality but denies it the status of the ultimate reality). In fact, the discussion in this book is perhaps better understood if we invoke some other categories related to the idea of God, such as transcendence and immanence. God is understood as transcendent in the Abrahamic traditions. God no doubt creates the universe but also transcends it; in the Hindu traditions, god is considered both transcendent and immanent – God ‘creates’ the universe and transcends it but also pervades it, just as the number seven transcends the number five but also contains it.

The many atheisms described in the book are really cases of denying the transcendence of god as the ultimate reality and identifying ultimate reality with something immanent in the universe. This enables one to see the atheisms of the West in an even broader light than when described as crypto-monotheisms.

One may conclude the discussion of such a heavy topic on a lighter note. Could one not think of something which is best called ‘devout agnosticism’ as a solution to rampant atheism in the West, if atheism is perceived as a problem? Such would be the situation if one prayed to a God, whose existence had been bracketed by one.

Crying for help from such a God in an emergency, is like crying for help in a less dire situation in which one shouts for help without knowing whether there is any one within earshot. Even the communists in Kerala might have found this possibility useful if the torrential rains filled them with the ‘fear of God’.

Wednesday 21 December 2016

Celebrity isn’t just harmless fun – it’s the smiling face of the corporate machine

Our failure to understand the link between fame and big business made the rise of Trump inevitable

George Monbiot in The Guardian


‘It is pointless to ask what Kim Kardashian does to earn her living: her role is to exist in our minds’. Photograph: Eduardo Munoz/Reuters

Now that a reality TV star is preparing to become president of the United States, can we agree that celebrity culture is more than just harmless fun – that it might, in fact, be an essential component of the systems that govern our lives?
The rise of celebrity culture did not happen by itself. It has long been cultivated by advertisers, marketers and the media. And it has a function. The more distant and impersonal corporations become, the more they rely on other people’s faces to connect them to their customers.
Corporation means body; capital means head. But corporate capital has neither head nor body. It is hard for people to attach themselves to a homogenised franchise owned by a hedge fund whose corporate identity consists of a filing cabinet in Panama City. So the machine needs a mask. It must wear the face of someone we see as often as we see our next-door neighbours. It is pointless to ask what Kim Kardashian does to earn her living: her role is to exist in our minds. By playing our virtual neighbour, she induces a click of recognition on behalf of whatever grey monolith sits behind her this week.

An obsession with celebrity does not lie quietly beside the other things we value; it takes their place. A study published in the journal Cyberpsychology reveals that an extraordinary shift appears to have taken place between 1997 and 2007 in the US. In 1997, the dominant values (as judged by an adult audience) expressed by the shows most popular among nine- to 11 year-olds were community feeling, followed by benevolence. Fame came 15th out of the 16 values tested. By 2007, when shows such as Hannah Montana prevailed, fame came first, followed by achievement, image, popularity and financial success. Community feeling had fallen to 11th, benevolence to 12th.

A paper in the International Journal of Cultural Studies found that, among the people it surveyed in the UK, those who follow celebrity gossip most closely are three times less likely than people interested in other forms of news to be involved in local organisations, and half as likely to volunteer. Virtual neighbours replace real ones.

The blander and more homogenised the product, the more distinctive the mask it needs to wear. This is why Iggy Pop was used to promote motor insurance and Benicio del Toro is used to sell Heineken. The role of such people is to suggest that there is something more exciting behind the logo than office blocks and spreadsheets. They transfer their edginess to the company they represent. As soon they take the cheque that buys their identity, they become as processed and meaningless as the item they are promoting.

The celebrities you see most often are the most lucrative products, extruded through a willing media by a marketing industry whose power no one seeks to check. This is why actors and models now receive such disproportionate attention, capturing much of the space once occupied by people with their own ideas: their expertise lies in channelling other people’s visions.

A database search by the anthropologist Grant McCracken reveals that in the US actors received 17% of the cultural attention accorded to famous people between 1900 and 1910: slightly less than physicists, chemists and biologists combined. Film directors received 6% and writers 11%. Between 1900 and 1950, actors had 24% of the coverage, and writers 9%. By 2010, actors accounted for 37% (over four times the attention natural scientists received), while the proportion allocated to both film directors and writers fell to 3%.

You don’t have to read or watch many interviews to see that the principal qualities now sought in a celebrity are vapidity, vacuity and physical beauty. They can be used as a blank screen on to which anything can be projected. With a few exceptions, those who have least to say are granted the greatest number of platforms on which to say it.

This helps to explain the mass delusion among young people that they have a reasonable chance of becoming famous. A survey of 16-year-olds in the UKrevealed that 54% of them intend to become celebrities.

As soon as celebrities forget their allotted role, the hounds of hell are let loose upon them. Lily Allen was the media’s darling when she was advertising John Lewis. Gary Lineker couldn’t put a foot wrong when he stuck to selling junk food to children. But when they expressed sympathy for refugees, they were torn to shreds. When you take the corporate shilling, you are supposed to stop thinking for yourself.

Celebrity has a second major role: as a weapon of mass distraction. The survey published in the IJCS I mentioned earlier also reveals that people who are the most interested in celebrity are the least engaged in politics, the least likely to protest and the least likely to vote. This appears to shatter the media’s frequent, self-justifying claim that celebrities connect us to public life.

The survey found that people fixated by celebrity watch the news on average as much as others do, but they appear to exist in a state of permanent diversion. If you want people to remain quiescent and unengaged, show them the faces of Taylor Swift, Shia LaBeouf and Cara Delevingne several times a day.

In Trump we see a perfect fusion of the two main uses of celebrity culture: corporate personification and mass distraction. His celebrity became a mask for his own chaotic, outsourced and unscrupulous business empire. His public image was the perfect inversion of everything he and his companies represent. As presenter of the US version of The Apprentice, this spoilt heir to humongous wealth became the face of enterprise and social mobility. During the presidential elections, his noisy persona distracted people from the intellectual void behind the mask, a void now filled by more lucid representatives of global capital.

Celebrities might inhabit your life, but they are not your friends. Regardless of the intentions of those on whom it is bequeathed, celebrity is the lieutenant of exploitation. Let’s turn our neighbours back into our neighbours, and turn our backs on those who impersonate them.

Wednesday 1 January 2014

Sledging's inevitable? That's just silly


The idea that trash talk is a by-product of competitiveness, and essential to spice up a contest, is laughable
Ed Smith
January 1, 2013
 

The marketers would have us think that the public loves scenes like this © Getty Images
At a recent social event I bumped into a fast bowler who I'd played against many times. It was the first time I'd seen him since my retirement, and at first I couldn't work out what was odd about the conversation. He seemed sheepish, unable to look me in the eye, embarrassed about something. But what? As he was still playing the game professionally, I tried to draw him out about how things were going. "As you'll remember," he eventually replied, nervously, "I'm an idiot on the pitch, but I'm working on that these days." The point, however, is that I didn't remember. I had completely forgotten that he had sledged quite a bit. He'd remembered, I'd forgotten.
We should recast the debate about sledging. It is not about the sledged or so-called "victim", who is usually completely unaffected. It concerns the values and standards of the sledger. How does he want to live his life? It was the boxer Floyd Patterson, I think, who said that "trash talk" (as boxers call sledging) is easy - the hard thing for lippy fighters was accidentally bumping into an opponent with his wife and kids at the airport.
The fourth Test, in Melbourne, was not an especially fractious affair, though it had the occasional silly moment. So this column is not specifically about the last Test, nor even targeted only at this Ashes series. Instead, I want to expose some of the myths that threaten to undermine the sport we all love. It is time to ask a simple question: who are the real victims of sledging?
There is a nasty little theory going around that Michael Clarke and his Australians have "toughened up" this series and that their improved performance is somehow bound up with this hardening of their external behaviour. Thus the diplomatic, pointedly courteous Clarke who led Australia to defeat in the English summer is reincarnated as an Aussie battler with a sharp tongue and a nasty streak in the victorious campaign of 2013-14. It is a seductive theory, just the kind of easy, populist history that displaces complex truths with simplistic myths.
I see the causal chain working in the opposite direction. It is not sledging that leads to winning, it is winning that leads to sledging. Ironically, that makes it worse. Far from being an explanation of success, it is simply a failure of grace and dignity. Far from being a subtle strategic art, sledging is just an embarrassing version of playground bullying. The people with the real problems are the players who lose their dignity. Within education, in schools suffering outbreaks of bullying, improved behaviour often follows from asking the bullies themselves how they can be helped to get over their evident psychological problems. The focus, quite rightly, is on their inadequacies.
England, apparently, had quite a bit to say for themselves during their 3-0 victory. Now Australia have relished an opportunity to talk down to England while they have been playing above them. What guts, what bravery! To swear at opponents when they can't get a run or a wicket!
There is a lot of selective history about "toughness" and superficial behaviour. The fact that Allan Border's Australia lost in 1985 and won in 1989 is often framed by reference to his famous quote, "I'm sick of being seen as a good bloke and losing. I'd rather be a prick and win." But in terms of explaining the crucial improvements in 1989, I would look first at the 41 wickets of Terry Alderman and the 1345 runs that came from the bats of Steve Waugh and Mark Taylor.
The way sportsmen perform is determined by the complex interaction of skill, talent, resilience and context. The way they behave is simply a personal choice. And many of the greatest players, in all sports, have chosen to behave very well. Garry Sobers, Don Bradman and Rahul Dravid did not sledge the bowlers they dismantled, any more than Michael Holding sledged the batsmen he terrorised. There is scarcely a scrap of critical evidence to pin against the behaviour of Rod Laver, Roger Federer and Rafael Nadal on the tennis court.
Nadal is arguably the toughest competitor, both mentally and physically, in any sport in the world. Toughness, of course, is playing at the limit of your capacity as often as possible. Yet nothing could be more ridiculous than the idea that Nadal would become tougher by unleashing a stream of abuse at Andy Murray just before the start of a match. And yet that is exactly the presumption of people who believe in a correlation between sledging and toughness.
Which leads me to another of cricket's self-destructive myths: that demeaning behaviour is inevitable, that it is the logical result of "market forces" and "the pressures of modern professional sport". Not true. Last January, I met up with Brad Drewett, then chief executive of the ATP, at the Australian Open in Melbourne. Drewett was dying from motor neurone disease, and the meeting had the poignant subtext that it was likely to be the first and last time we would meet.
Drewett described how the impressive culture at the top of men's tennis today is unrecognisable from his own time as a player in the 1980s. Back then, flashy rivalries degenerated into personal contemptuousness and many big guns treated the junior players with dismissive disdain. With the tantrums and outbursts of John McEnroe and Jimmy Connors, tennis was indulging the idea that "nice guys finish last".
"Roger Federer helped to change all that," Drewett explained, "and Rafael Nadal fitted in with the standards he set. After them, everyone had to follow their example."
 
 
Far from being a subtle strategic art, sledging is just an embarrassing version of playground bullying. The people with the real problems are the players who lose their dignity
 
Following the trajectory of the 1980s, tennis today ought to be an uninterrupted expletive-ridden tantrum. But it hasn't happened. Quite the reverse. A few good men radically altered the course of a whole sport. They changed the image of being a winner. They enhanced the expectations that follow from being a champion. And they will pass on to the next generation a sport in better health than the fractious environment they inherited. Alongside all their other achievements, Federer and Nadal disproved one of the silliest myths of professional sport: that there is some competitive disadvantage in being a decent person. In doing so, they demonstrated a truth rarely acknowledged: cultures are always in flux; they can improve as well as decline.
This fact has eluded not just cricketers but also broadcasters, and worst of all, even administrators. Pundits routinely opine that undignified behavior "adds spice to the contest" and "makes the sport dramatic to the viewer". Has anyone asked the public? The reply follows: "But look at the huge crowds at the MCG and encouraging TV viewing figures. Our brand strategy must be working!"
Well, a few new people with low attention spans are temporarily attracted to vulgarity, just as drivers slow down to look at car crashes on the other side of the road. But for the silent majority, cricket's past and cricket's future, the sport is not enhanced by macho posturing, it is demeaned by it.
The brand experts are mostly quack salesmen who know nothing at all about real brand value. Indeed, the phony profession of brand marketing is only a few decades old. In contrast, real brands - such as the Ashes, for example - have been around a lot longer than the whole concept of "branding".
Anyone who really understands brands - whether it is a business, a reputation or a family name - knows that they are very hard to build but all too easy to destroy. By legitimising playground bullying - indeed celebrating it - cricket believes it is winning some subliminal battle for relevance, for modernity, for a share of the sporting market.
I am not a brand expert, but I have a sense for how sports grow and evolve. And how they can decay and wither. Lowering behavioural expectations will not heighten interest in cricket, not over the long term. Only good cricket can do that.

Thursday 28 November 2013

How did sledging become a sign of manliness?


Michael Jeh in Cricinfo 
It's hard to compete with messages that say real men don't walk away from a fight © Getty Images
Enlarge
The bubble. It's a buzzword in sport today. This morning I attended the media launch of a new book called Bubble Boys, by Michael Blucher, a prominent Brisbane identity in the sports media community and a respected mentor to many elite athletes, especially when it comes to the matter of brand perception and image management. The author ruefully claimed that the book was seven years in the making and out of date within ten minutes! He was referring, of course, to the Michael Clarke sledging incident and its impact on the Clarke brand. (Incidentally Clarke's previous manager Chris White was also at this book launch, a wise, decent man whose advice might serve Clarke well right now.)
Picking up the Australian, I then read Gideon Haigh's excellent piece, which also refers to the bubble, this time in reference to Jonathan Trott, and is proof that the best cricket writers need not necessarily have played Test cricket. A quality writer who has distinguished himself in the Test arena, Michael Atherton, added to my enjoyment of the morning newspaper with his erudite and informed perspective, made more poignant by his first-hand experience of playing (and being sledged) at this level. He cautiously chided all parties involved, reminding them that at the end of the day, this is still sport and it behooves us all to not lose sight of that amidst all the trash talk. 
Bubble Boys takes a balanced look at the pressures, both internal and external, perceived or real, that elite athletes have to now contend with. My professional life is centred firmly in this space, so I have some insights into bubble boys and it is with some caution that I offer my opinions on the fall-out from the Brisbane Test, conscious of my own personal leanings but not oblivious to the hard-nosed realities of modern warfare, which is what this Ashes series threatens to descend into unless both teams and the media change the mood.
For some, the series has come alive. For me, some of the joie de vivre has died. The cricket was high-quality but I prefer my sport, no matter what the stakes are, to be served in more genteel fashion. I expect the inevitable vitriol from some bloggers, but the tone of their response may just underscore the point I'm making - that sometimes players, media and fans lose sight of the raison d'etre of sport. If this is sport, it doesn't push my buttons, despite my proximity to and familiarity with the bubble boys.
The fact that England have now withdrawn into their shell and refuse to engage with the media is a sad indictment of where things are at. The media played its part in creating this siege mentality, especially the Brisbane tabloid that refused to name Stuart Broad in its reports. The players' behaviour in refusing to talk to the press makes a lie of their claims that sledging never affects them. Clearly words hurt. Or are they only impervious to on-field sledging? That the Ashes media coverage has descended into a race to the bottom, with players hiding behind headphones, is schoolboy stuff. It's like being sent to Coventry in some Enid Blyton boarding-school story.
Clarke is the ultimate bubble boy. Often misunderstood, carefully image-managed, groomed for the captaincy at a young age, living in a goldfish bowl (replete with supermodel female partners), reputation damaged by some team-mates, and now suddenly facing a new reality that is both ambrosia and arsenic. On one hand, his behaviour at the Gabba has been described as unbecoming of an Australian captain; on the other hand, his much-maligned reputation as a pretty boy, a metrosexual (whatever that is supposed to connote, presumably negative, as described in yesterday's Australian), a brand that hasn't resonated with the VB-swilling public - unlike how those of AB, Tubby, Tugga and Punter did - has now apparently been transformed: from pup to mongrel. And according to many, this is apparently the best thing for his image. It took a threatening expletive and a sanction from the ICC to get him into that club! His fantastic batting wasn't enough for us?
It's a concept that I struggle with personally, but I daresay I'm in the minority. I find it disturbing that we equate manhood and toughness with what we've just seen from the captain. The captain no less.
I've always been a Clarke supporter thus far, but not this time. The other main protagonists, Jimmy Anderson and David Warner, splendid cricketers both of them, played their part in the drama, but does that surprise anybody? Brand consistency they call it.
One of the programmes I run is called A Few Good Men, and it is aimed at getting the good men of sport (and there are many) to take a leadership role in confronting the growing problem of violence in society, specifically violence against women. To think that the national cricket captain is being praised in some quarters for enhancing his brand with a threat to someone to expect a "broken f***ing arm" just speaks to the hopelessness of trying to start a counter-revolution that flies in the face of what our sporting leaders are promoting, even if only in the context of a sporting sledge. It's hard to compete with messages that say real men don't walk away from a fight (the Australian rugby league coach implied as much recently when his star player was involved in a punch-up at the World Cup in Manchester).
Michael Vaughan was quoted today as saying that the Lillee-Thomson era was much worse, so there's nothing to worry about. That doesn't really address the core issue of whether we think it is edifying to watch our cricket stars behave like hooligans or not. Just because it has been worse in times gone by doesn't necessarily make it right. The penalties may vary but a wrong doesn't become a right because it's less bad.
Many people not familiar with the environment of professional sport shake their heads and wonder how this sort of behaviour can occur in what is effectively a workplace. Some of the invective hurled by both teams would constitute workplace harassment in most cases. At best, it would be seen as abysmal etiquette to colleagues or competitors. Yet in sport these bubble boys proudly sing the national anthem, represent their countries, are heroes to kids (and cash in handsomely for that), and then reckon that the rest of their behaviour can exist in a moral vacuum. Maybe sport does live in a bubble after all, and so do all those who work in this special industry
My ten-year-old son posed a question to which I had no definitive answer. It was in relation to a Powerpoint slide I use in my work on respect for women that goes something like this: A male librarian says, "We've agreed to put the magazines which are degrading to women out of the reach of children", to which the female librarian says, "I see. And how old do they have to be before degrading women is all right?" In the context of recent events involving verbal and physical violence, my son wanted to know about the shift from being told not to sledge, not to use foul language, not to threaten opponents, to these things suddenly being perceived as a positive sign of manhood. In junior sport, all of these are frowned on. Judging by the endorsement of the new, more masculine, Michael Clarke, my son wants to know when you go from being boy to man, where the sins of boyhood become the proud tattoos of manhood. The only answer I could offer him was that in our family there was no invisible line.
Leadership is turned upside down when grown men are excused for behaviour that would earn a young cricketer a suspension. We expect so much of our boys but should they display those same decent qualities in adulthood, society demands we burst that bubble. Bubble boys indeed!

Tuesday 30 October 2012

'You Are Not So Smart: Why Your Memory is Mostly Fiction....



So you remember your wedding day like it was yesterday. You can spot when something is of high quality. You keep yourself well-informed about current affairs but would be open to debate and discussion, You love your phone because it's the best, right? Are you sure? David McRaney from Hattiesburg, Mississippi, is here to tell you that you don't know yourself as well as you think. The journalist and self-described psychology nerd's new book, You Are Not So Smart, consists of 48 short chapters on the assorted ways that we mislead ourselves every day. "The central theme is that you are the unreliable narrator in the story of your life. And this is because you're unaware of how unaware you are," says McRaney. "It's fun to go through legitimate scientific research and pull out all of the examples that show how everyone, no matter how smart or educated or experienced, is radically self-deluded in predictable and quantifiable ways." Based on the blog of the same name, You Are Not So Smart is not so much a self-help book as a self-hurt book. Here McRaney gives some key examples

Expectation

The Misconception: Wine is a complicated elixir, full of subtle flavours only an expert can truly distinguish, and experienced tasters are impervious to deception.
The Truth: Wine experts and consumers can be fooled by altering their expectations.
An experiment in 2001 at the University of Bordeaux had wine experts taste a red and white wine, to determine which was the best. They dutifully explained what they liked about each wine but what they didn't realise was that scientists had just dyed the same white wine red and told them it was red wine. The tasters described the sorts of berries and tannins they could detect in the red wine as if it really was red. Another test had them judge a cheap bottle of wine and an expensive one. They rated the expensive wine much more highly than the cheap, with much more flattering descriptions. It was actually the same wine. It's not to say wine-tasting is pointless, it's to show that expectation can radically change experience. Yes, these people were experts, but that doesn't mean they can't be influenced by the same things as the rest of us, whether it be presentation or advertising or price. This drives home the idea that reality is a construction of the brain. You don't passively receive the outside world, you actively construct your experience moment by moment.

The Texas Sharpshooter Fallacy

The Misconception: We take randomness into account when determining cause and effect.
The Truth: We tend to ignore random chance when the results seem meaningful or when we want a random event to have a meaningful cause.
Imagine a cowboy shooting at the side of a barn over and over again with a gun. The side of the barn fills up with holes. If you walk over and paint a bullseye around clusters of holes it will make it look like you have made quite a lot of correct shots. It's a metaphor for the way the human mind naturally works when trying to make sense out of chaos. The brain is very invested in taking chaos and turning it into order. For example, in America it's very popular to discuss how similar the Lincoln and Kennedy assassinations were. Elected 100 years apart, Lincoln was killed in the Ford theatre; Kennedy was in a Lincoln automobile made by Ford. They were both killed on a Friday, sitting next to their wives, by men with three names. And so on and so on. It's not spooky. People take hold of the hits but ignore the misses. They are pulled into the things that line up, and are similar or coincidental, but they ignore everything else that's not. The similarities are merely bullseyes drawn around the many random facts.

Confirmation Bias

The Misconception: Your opinions are the result of years of rational, objective analysis.
The Truth: Your opinions are the result of years of paying attention to information that confirmed what you believed, while ignoring information that challenged your preconceived notions.
Any cognitive bias is a tendency to think in one way and not another whenever your mind is on auto-pilot; whenever you're going with the flow. Confirmation bias is a tendency to pay attention to evidence that confirms pre-existing beliefs and notions and conclusions about life and to completely ignore other information. This happens so automatically that we don't even notice. Say you have a flatmate, and you are arguing over who does most of the housework, and both people believe that they do most of the work. What is really happening is that both people are noticing when they do the work and not noticing when they don't. The way it plays into most of our lives is the media that we choose to put into our brains; the television, news, magazines and books. We tend to only pick out things that line up with our pre-existing beliefs and rarely choose anything that challenges those beliefs. It relays the backfire effect, which is a cognitive bias where if we're presented with contradictory evidence, we tend to reject it and support our initial belief even more firmly. When people watch a news programme or pundit, they aren't looking for information so much as confirmation of what they already believe is going in.

Brand Loyalty

The Misconception: We prefer the things we own over the things we don't because we made rational choices when we bought them.
The Truth: We prefer the things we own because we rationalise our past choices to protect our sense of self.
Why do people argue over Apple vs Android? Or one car company versus another? After all, these are just corporations. Why would you defend a brand as if you are their PR representative? We believe that we prefer the things we own because we made these deep rational evaluations of them before we bought them, but most of the rationalisation takes place after you own the thing. It's the choosing of one thing over another that leads to narratives about why you did it, which usually tie in to your self-image.
There are at least a dozen psychological effects that play into brand loyalty, the most potent of which is the endowment effect: you feel like the things you own are superior to the things you don't. When you buy a product you tend to connect the product to your self-image, then once it's connected to your self-image you will defend it as if you're defending your own ego or belief structure.

The Misinformation Effect

The Misconception: Memories are played back like recordings.
The Truth: Memories are constructed anew each time from whatever information is currently available, which makes them highly permeable to influences from the present.
You might think your memory is a little fuzzy but not that it's completely inaccurate. People believe that memory is like a video or files stored in some sort of computer. But it's not like that at all. Memories are actually constructed anew each time that you remember something.
Each time you take an old activation sequence in your brain and re-construct it; like building a toy airplane out of Lego and then smashing the Lego, putting it back into the box, and building it again. Each time you build it it's going to be a little bit different based on the context and experience you have had since the last time you created it.
Oddly enough, the least remembered memory is the most accurate. Each time you bring it into your life you edit it a little more. In 1974 Elizabeth Loftus had people watch a film of two cars having a collision and divided them into groups. Asking each group the same question, she used a slightly different description: how fast were the cars going when they contacted, hit, bumped, collided or smashed? The more violent the wording, the higher they estimated the speed. The way in which questions were worded altered the memories subjects reported.
They weren't looking back to the memory of the film they watched, they were building a new experience based on current information. Memory is actually very malleable and it's dangerous to think that memory is a perfect recording of a past event.

'You Are Not So Smart: Why Your Memory is Mostly Fiction, Why You Have Too Many Friends on Facebook and 46 Other Ways You're Deluding Yourself' by David McRaney (Oneworld, £8.99)

Wednesday 16 May 2012

India Inc. and Its Moral Discontents


By Ravinder Kaur in EPW

While the Arab revolts were challenging
the western hegemony
to pave way for grass-roots
democracy last year, India was witnessing
a different kind of mass mobilisation
dramatically named by a few in the
media as the “second struggle” for Independence.
Delhi – like Cairo, Tunis,
Damascus and Manama – had become
the centre of protracted though nonviolent
popular protests with demands
for accountability from the corrupt ruling
elite. The media even took to describing
the protests affectionately as “our Arab
spring” and likened the site of protests in
Delhi as “our Tahrir Square” – imbuing
the event with revolutionary fervour
and turning it into a kind of catharsis
necessary to purify a corrupted postcolonial
nation. That these protests were
largely composed of a restless youth
population – though reliably steered by a
non-partisan “Gandhian” patriarch –
only served to make the comparisons to
the Arab revolts seem natural. Yet the
differences could not be starker. Unlike
the uprisings in west Asia that sought
to address the societal crises – rising
inequality, infl ation, massive unemployment,
lack of political freedoms and
disenchantment with the ruling elite –
as political subjects seeking political
change, the popular mobilisation in
India has primarily been the work of
“apolitical” activism more in tune with
the Tea Party movement of the United
States given its neo-liberal fantasies of
“small government”.


This essay sets out to unpack the economy
of the moral outrage we have witnessed
the past several months and which
continues to occupy a central position on
the nation’s agenda. The prime question
that needs to be asked then is, how and
when did corruption become the most
pressing crisis facing the Indian nation?
And in whose interest has this project
of moral cleansing of the nation been
affected? This line of enquiry opens up
some provisional answers that help explain
a movement that has built upon a
successful coalition of as diverse interests
as the techno-elite, professional middle
class, the urban poor, the religious and the
secular-minded individuals, big corporations,
global non-governmental organisations
(NGOs) and localised neighbourhood
associations. Three crucial interrelated
developments within the Indian
socio-political landscape can already
be noted in this regard. First, the neoliberal
conception of the nation-form as
commodity-form that India has steadily
transformed into since the 1990s economic
liberalisation. The success of the
nation is now no longer measured by its
ability to secure territory and the welfare
of its people alone, it is primarily
measured by its ability to attract capital
investments and maximise revenues.
The Indian nation has acquire d a new
nomenclature – India Inc. – that is vastly
popular within the corporate and policymaking
circles. The addition of the suffi
x “Inc.” highlights the corporate character
of the nation that has become its
prime identity in the past two decades.
It is following this neo-liberal logic of
nation as corporation that Prime Minister
Manmohan Singh is often addressed as
the chief executive offi cer (CEO) of India.
This popularly bestowed title gains particular
currency in his case as he is seen as
the main architect of the Inter national
Monetary Fund (IMF)-World Bank-led
economic reforms in early 1990s.
Second, corporations as well as global
bodies like the World Bank have increasingly
become invested in initiating
reform s at the social level in India. The
widely shared belief is that India is unable
to reach its full potential as a global economic
powerhouse precisely because of
socio-cultural constraints. The culture
of corruption – bribes, nepotism, and lack
of transparency within the governmen t
– is seen as one of the biggest impediments
to complete market reforms. The
anti-corruption mobilisation, thus, has
substantial support from the corporate
sector including several corporationcontrolled
newspapers and television
channels. Third, not only is a corrupt
government found detrimental to India’s
rise as a great power, the government
itself is seen as an impediment in the
path to that goal. A particular feature of
the anti-corruption protests is the outrage
against the government as the primary
source and cesspool of corruption. This
popular view is in line with the neoliberal
belief in “less government” and
more market as the path to economic
growth and prosperity. In other words,
to speak of politics – and anti-politics –
of anti-corruption mobilisation in India
today only in terms of “the people”,
“government” and “civil society” is to
miss out on new realities that constitute
the reformed Indian nation. Not only do
corporations play a dominant though
unpublicised role in the currents of Indian
politics, the Indian nation itself has been
reinvented as a corporate body whose
legitimacy is derived from its ability to
maximise revenues and profi ts. This nexus
between corporations, global fi nan cial
institutions and the anti-political populist
rage is key to understanding the new
agenda of nation’s moral cleansing.
What follows is an attempt to outline
the corporate logic of the moral panic
in India.


2 Nation as Commodity

In the past two decades, the free-market
logic of the nation state has increasingly
become visible not only in the attempts
to patent national commodities, but the
nation itself. The nations, especially those
most newly reformed such as India, are
branded, graded and placed within the
global hierarchy of nations according to
their success in attracting foreign direct
investments (FDIs) as well as revenues
from tourism. This commodifi cation of the
nation – as a profi t-making enterprise –
lies at the heart of this great neo-liberal
transformation. The unique assets of
the nation – its culture, history, natural
resources, human labour, locality, and
the inalienable essence that makes it
authentic – are commodifi ed in order to
maximise its capital and expand its power
in the global scheme of things. Nationality
Inc. blurs the lines between the state
and market to an extent that the state no
longer merely exists as the “monitor” of
the market, instead the market becomes
the underlying principle of the state.2 As
Jacques Ranciere (1999), recalling Marx’s
once-controversial assertion that governments
are simple business agents for
international capital, suggests, it is now
an “obvious fact…the absolute identifi -
cation of politics with the management
of capital is no longer the shameful secret
hidden behind the ‘forms’ of democracy; it
is the openly declared truth by which
our governments acquire legitimacy.


The role of the state as an active economic
agent – a corporation in search of
ever greater profi ts and revenues – has
always existed, the neo-liberal thinking
has only brought out in plain sight the
well hidden secret: the collusion between
the domain of politics and the
domain of the economy. In short, the
neo-liberal turn has surfaced the disarticulations
of the hyphenated dialectic
condition that binds the nation with the
state, and instead fully revealed the
corporate logic of the nation. India Inc.,
the new nomenclature for the nation is,
thus, suggestive of the new species of relations
between the market and the nation
where the Indian state appears as a
facilitator for the circulation and maximisation
of capital.


A significant part of the economic
reforms which opened India to flows of
FDI, private participation in the domain
of government, and withdrawal of the
state from the social sector has been the
attempt to brand the nation in the global
market. As early as 1996, the Indian
state had created a subsidiary agency of
the Ministry of Commerce – India Brand
Equity Foundation (IBEF) – with the primary
task of marketing “Made in India”
products around the world. This lagging
project was revived in late 2002 by the
National Democratic Alliance reform
minded government though with a redefi
ned task – to not only showcase Indian
brands abroad but transform India itself
into a corporate brand. The offi cial brief
was now to “celebrate India” as the “destination
of ideas and opportunities” in
order to bring in FDI as well as invigorate
tourism.

 And by 2004, Brand India was
set in motion to “build positive economic
perceptions of India globally”.6 The new
initiative not only formalised the corporate
approach to governing the nation, it
also confi rmed the alias by which the
nation is known in the corporate world
– India Inc. – an entity consequently
gover ned by a CEO rather than a political
representative.

One of the key tasks for India Inc.
unsurprisingly, then, has been that of
image making primarily for a global
audience – corporate investors, leaders of
global fi nancial institutions and wealthy
tourists. Two Delhi-based advertising
agencies specialising in place branding
were recruited to create a distinctive
logo, a slogan and a “business kit” to be
presented through glossy campaigns in
print and electronic media.8 While one
of these agencies is responsible for creating
a more popular and vastly visible
global campaign called “Incredible India”
mainly to attract foreign tourists, the
second agency works hand in hand
though with little visibility within India
to enhance “Brand India” in the global
fi nancial markets. Brand India unveils
its annual advertising blitzkrieg spectacularly
at the World Economic Forum,


Davos amidst an assembly of corporate
heads, leaders of industrialised nations
and functionaries of global fi nancial
institutions. The idea is not only to
familiarise the world fi nancial leaders
about the current state of Indian economy
but also to report back on the progress
made by the Indian state vis-à-vis
economic reforms.


The corporate sector in India together
with the global financial institutions
perceives the 1991 economic reforms as
incomplete and partial, and each successive
government is therefore routinely
asked to undertake further “unshackling”
of the economy and take the reform to
its logical conclusion: a fully liberalised
market economy without regulatory
oversight and constraints affected by the
social and environmental costs. Davos is
one such prominent location where reformed
nations are reviewed in a global
setting – the “good governments” are
celebrated, whereas those lagging behind
are warned and encouraged to follow
suit. India Inc. has been both a subject of
celebration and warnings about its inability
to reach its potential. The little understood
complexities of Indian sociopolitical
order – caste stratifi cations, religious
divisions, communal violence,
and more importantly now, the “culture”
of corruption – are often posed as impediments
in India’s path towards economic
growth. The question confronting the
corporate state – an effective imagemachine
– is: how to create a desirable
image of the nation while erasing or
minimising the effect of all that “holds it
back”? Or more concretely, how to
project India as the most “attractive” investment
destination in order to lure
away potential investors from other
competing nations in the world.9 The
answer, in branding parlance, is to minimise
the “negatives” – associations with
poverty, archaic social practices, political
turbulence, and corrupt practices –
to halt the adverse news flow about the
nation in global media. This constant
quest for an attractive brand image and
the fear of the contaminating effect of
powerful negatives such as corruption,
then, is a partial explanation for the
moral discontent that is currently raging
in India.


 Economy of Moral Panic

Anna Hazare’s protest agitation began in
the heart of Delhi – Jantar Mantar, a
part tourist attraction, and part zone of
protest – chiefl y to demand the passage
of the Jan Lokpal Bill (People’s Ombudsman
Bill) as a strong anti-corruption
instrument. The crowds that thronged
the protest site – adorned with symbols
borrowed from the repertoire of Hindu
nationalists and to the chants of Vande
Mataram – in support of the Bill had
pitted themselves not only against the
government’s version (the Lokpal Bill),
but the entire political class as such. And
if there was an enemy in this struggle,
then it was the fi gure of the politician –
usually depicted as a slick character
with easily compromised morals and infi
nite greed for ill-gotten wealth stashed
away in Swiss vaults – that had permeated
the popular imagination egged on by
the rhetoric of protest. The less visible
spokes of the government machinery –
the bureaucrats – were found equally
guilty of entrenching a system that did
not move without adequate grease in the
form of bribery and nepotism. In other
words, it was the domain of government
that had been identifi ed as the root
cause of the rot and therefore in need of
instant repair. This form of identifi cation
also disclosed the collective body of
“the people” in a state of isolation from
the government. Not only was the government
viewed as corrupt, the very
idea of state and government was now
shaped through the discourse of corruption.
Accordingly, the provisions of the
people’s bill focused mainly on the
conduct and practices of public functionaries
which through a series of legislations
– disciplinary measures and
punishment – could be rectifi ed and
controlled. The wider socio- economic
landscape – social injustice and inequities
– around which the notion and practice
 named as corruption thrives was hardly
the focus of the protests.
The most telling aspect of both the
competing legislative bills, however, was
the stark absence of any provisions to
scrutinise corporate corruption. This absence
is particularly signifi cant as most
of the scams in India are related to
murky corporate practices ranging from
provision of supposedly mandatory kickbacks,
bribes to impart fl exibility to
existing rules, purchasing infl uence
within the government to ensure friendly
policies, evading taxes, and committing
fi nan cial fraud. Yet, the corporations
appear in the debate, if at all, as victims
of corruption in the domain of government
that hinders the nation’s economic
growth. This is not entirely unsurprising
in a neo-liberal state where the greatest
fear is the fear of failure to attrac t investments
and a slowdown in the pace
of economic growth. But what is surprising
is the intensity with which this
logic has fi ltered to the core of elite politics
in India to an extent that corporate
excesses are more or less effaced from
the public debate.


Corruption has long been seen as an
impediment towards free market and
economic growth. And in the anticorruption
movement, the corporations
have been able to fi nd articulations of
their own interests that seemingly are in
tune with the public outrage harnessed
successfully by the civil society. Even
before the popular protests had taken
off, the Federation of Indian Chambers
of Commerce and Industry (FICCI) had
issued a statement calling for probity in
governance in order “to preserve India’s
robust image and keep the growth story
intact”.10 This was followed by an open
letter by 14 prominent individuals – corporate
leaders, reform-minded economists
and bureaucrats assembled together
under the sign of the “citizen” –
who identifi ed corruption as the “biggest
issue corroding the fabric of our nation”.


The recommendation of the group was
to address the “governance defi cit” that
had permeated every level of state institutions,
and to restore the self-confi dence
of Indians in themselves and in the Indian
state.11 When the protest began gathering
steam, the biggest support to fi ght
corruption came from the corporate
sector. The corporate leaders expressed
their support publicly proclaiming that
“we completely support Hazare in his
fi ght against corruption which has been
denting India”.12 The corporate voices
had not only begun addressing Anna
Hazare as a moral crusader, but in one
instance also as “prime minister” – the
only one morally clean and worthy of
leading the nation – to show their disaffection
with the elected representatives.
13 In other words, the malaise
ailing the nation had been primarily
isola ted within the domain of government,
and only by exposing and emptying
it out in the public could the nation
be put on the path of purifi cation.
The power and infl uence of the corporations
in the anti-corruption movement
can be gauged from the fact that hardly
any critical voices have been heard
demanding corporate accountability.
Yet, bribe-giving or purchase of infl uence
in the government is often seen by
both Indian and foreign businesses as
an acceptable practice. In a survey of
European fi rms conducted earlier this
year, about two-thirds of corporate
employees named bribe-giving as a widespread
strategy to win contracts and
retain businesses.14 Similarly, a Bribe
Payers Index (BPI) found corporate corruption
to be rampant in the “emerging
markets” and particularly entrenched in
sectors like infrastructure development,
construction, mining, oil and gas explorations
and property development.15 The
State’s fear of losing corporate investments
and the attendant possibility of
job creation and revenue generation
means that there is little challenge to
corporate corruption. Instead, the neoliberal
states go out of their way to facilitate
businesses and overlook any exce sses.
This anxiety of alienating corporations
was visible in the controversy over the
2G court case. The union minister of law,
Salman Khurshid, chided the Supreme
Court for not granting bail to businessmen
accused in the 2G spectrum scam.
He was reported as saying, “If you lock
up top businessmen, will investment
come?” to voice his concerns over threat
to the pace of economic growth and
investment in the nation.16 In this case,
17 individuals were arrested and prosecuted
including the former Telecom
minister A Raja and several senior executives
from some of the largest telecom
companies in India. But somehow the
corporate executives escaped the harsh
probing of their conduct in the public
domain whereas the politician involved
was transformed into a symbol of all the
systemic failures and corruption plaguing
the nation. In short, it is the fi gure of
the politician that is frequently evoked
to rouse public passions in the anticorruption
movement while the businesses
are either seen as hapless victims
of the “system” or kept out of public
spotlight when the irregularities are too
momentous to be ignored.
4 Global Panacea of Reforms


The excessive focus on government
together with the near effacement of
corporations from the anti-corruption
discourse is neither an accident nor an
oversight. Rather it is a refl ection of the
global processes that began intensifying
in the past two decades surfacing civil
society as a key player in the domain of
governance. Central to this shift was not
only the lack of belief in the State’s capability
to check corruption, but the fact
that the institution of state per se was
viewed as intrinsically corrupt. The very
defi nition of corruption, at the height of
modernisation theory, came to be particularly
tied to the misuse of public offi ce
for private gains.17 Any checks against
corruption would, then, logically mean
checks against the government itself
which was now largely viewed through
the lens of corruption. This spectre of
corruption became a familiar theme that
was often played out in the context of
the Third World thought to be in particular
need of western style rational
modernisation and development to overcome
the culture of corruption. The anticorruption
campaigns, thus, were initiated
in harmony with the push for structural
reforms in developing countries – more
free market equalled less corruption.
In the early 1980s, coinciding with the
thrust towards structural reforms, the
global institutions such as the World
Bank and IMF began turning their focus
on the “cancer of corruption”18 on the
 one hand, and greater collaboration
with civil society organisations (CSOs)
on the other.19 This was the moment
when one could witness the successful
co-option of the robust tradition of protest,
dissent and speaking truth to power
– by ordinary people against hegemons
– by powerful global institutions to
serve its own agendas. While corruption
was necessarily seen as endemic in the
nation states of the South,20 the CSOs
were encouraged and “empowered” as a
way to minimise the infl uence of the
corrupt and ineffi cient states.21 This focus
on indivi dual cooperation at societal
level outside the domain of government
was argued forcefully as “social capital”
– a cost-effective mode that successfully
limits the government and promotes
modern democracy – by neo-liberal
advocates such as Francis Fukuyama.22
The long-standing tradition of public
activism for public good was, thus, successfully
harnessed to the realisation of
neo-liberal ideals of small government.
Accor ding to World Bank’s estimates,
the CSO sector worldwide is currently
worth $1.3 trillion annually employing
about 40 million people, and channels
fi nancial assistance of about $20 billion
to the developing nations per year.23 The
CSOs are involved in up to 81% of the
Bank-funded projects with a presence in
over 100 nations around the world.
In a recent report published at the
height of the anti-corruption movement,
these seemingly disparate themes – of
corruption, civil society, popular protests
and liberalised markets – were joined
together to weave the narrative of moral
breakdown in the society and its cost to
the Indian economy. The report begins
by evoking the World Economic Forum’s
Global Competitiveness Index24 that
lists a number of freedoms necessary for
a nation’s economic competitiveness
(business freedom, trade freedom, fiscal
freedom) of which India particularly
suffers from the lack of the “freedom from
corruption” that could derail its projected
economic growth and may result in a
volatile and economic environment.25
Nearly one-third of the respondents
believed corruption to be particularly
detrimental to India’s growth poten tial,
while 93% agreed that “corruption
negatively impacts the capital market”.


The lowered levels of ethical values in
the society were no longer merely a
matter of individual immorality and
concern, they had a severe economic
cost for the nation especially its brand
image in the world. The issue of personal
and corporate corruption – evasion of
taxes, for instance – was explained away
in terms of tight regulation and high tax
rates that help produce corruption in
the society.

The successful harnessing of populist
indignation to a cause much favoured by
corporations and global financial institutions
– of free markets – is best illustrated
in the solutions offered to regulate
corruption. Here the provisions of the
people’s bill promoted by the civil societ y
are mirrored in those favoured by the
corporations.26 These include stringent
punishment, high penalties and zero
tolerance to corruption through the establishment
of fast track courts, and special
enforcement powers to the Lokayukta,
or Ombudsman’s offi ce. Remarkably, in
step with the neo-liberal thinking, the
state makes reappearance here in its
new recommended role as that of a strict
regulator of anti-corruption laws and
facilitator of suitable conditions for businesses
to operate in. In this vein, Chinese
state’s solutions to control corruption are
often quoted admirably by the business
community and these include high fi nes
and even imposition of death penalty.27


The Indian model, on the other hand,
with its democratic messiness is seen as
less than ideal for businesses to fl ourish
in. It is ironic that the neo-liberal language
of freedoms that is usually adopted
to advocate for free markets is rendered
speechless when it comes to corruption.
Not only does it look towards an
authoritarian state such as China for
inspiration, it also resurrects the much
despised state to provide legal framework
to control corruption.


Consensual Politics

While the anti-corruption protests have
been widely analysed, and at times even
celebrated, in terms of agonist politics in
a non-violent, democratic space, a closer
look at the movement, its motives, organisation
and opposition shows far
more consensual politics at play between
the government and the protestors than
is commonly believed.28 To begin with,
there is hardly any disagreement with
the central objective of the movement
which is to control and cleanse the public
life of corruption in India. The harmful
effects of corruption on the nation’s
brand image as well as its competitiveness
among businesses and investors
are well understood by the state as well
as the protestors. Though the plight of
the “common man” is the rallying cry
that mobilises diverse groups and interests
– the perception of oneself as victim
of corruption is universally shared
– under the sign of “the people”, it is the
goal of greater reforms and economic
freedoms that guides this politics of
consensus. The differences between the
government and the protestors are of a
more technical as well as tactical nature
concerning the specifi c details of the
regulatory bill and the time duration
within which the bill is expected to
be passed.

That the state is as eager to seize the
populist issue of corruption – and to be
seen as progressive on the economic
growth front – is clear from the ways in
which it responded to the anti-corruption
protests. The protestors were mostly
indulged, and if at all mildly rebuked, in
a manner that appears in stark contrast
to the usual conduct of the police authorities.

The police neither seriously
attempted to disperse the crowds nor
did it pose effective curtailments to contain
the protests. And when Anna Hazare
began his fast-unto-death the second
time around, no one tried to intervene in
order to put an end to his chosen form of
protest. This could not be more different
than the way in which the civil
rights activist from Manipur, Irom
Sharmila, has been dealt with by the
state. She has been on indefi nite hunger
strike for the past decade to protest
against the Armed Forces (Special Powers)
Act, 1958 (AFSPA) which gives exceptional
powers to the army to discipline
what are called the “disturbed areas”
of northeast India. The most striking
reminder of the sovereign state’s power
to intervene and disrupt are the leaked
images of Irom Sharmila being force-fed
through tubes in order to keep her alive.

Unlike Anna Hazare’s widely celebrated
movement, her cause is not universally
shared in the urban middle class electorate
as well as the ruling elite. If anything,
it is seen as a threat to India’s
territorial sovereignty which must be contained through all means.

 The anti-corruption movement has
brought in plain sight the unity between
what earlier appeared to be different
interests within the “new” reformed
India. The long-held ambition of India
becoming a global power – or what is
often believed to be the natural destiny
of a civilisational nation such as India –
is widely shared within the ruling elite
as well as the infl uential and prosperous
middle class. This ambition is contingent
to the economic growth rates
and the attendant global infl uence they
can purchase. It is upon this matrix that
the interests of the state, the middle
class and the corporations assemble in
complete harmony. And this is what
probably explains the contrasting outcomes
for the two non-violent, peaceful
and democratic protests led by a highly
successful Anna Hazare and by the
largely forgotten Irom Sharmila.

Saturday 10 July 2010

You are a Brand

Are you a Coke or a Pepsi?
Presenting yourself as a 'brand' may help you secure a job interview.

Remember the Pepsi Challenge? Take a group of punters, two cans of cola, cover up the labels, and get them to taste. Pepsi always wins; more people like the taste of Pepsi than Coke.

But walk into a supermarket and something weird happens. Coke outsells Pepsi. For quite a lot of us, the rational bit of our brain, which tells us Pepsi is nicer, gets overridden. An irrational, emotional bit, the bit that likes the sexy shape of the old Coke bottle, or that would like to teach the world to sing, takes control, and we buy Coke.

That’s the power of a brand, and people have them just like companies. And recruiting someone is like walking down that supermarket aisle. Loads of people apply, with roughly the same experience, skills and qualifications. Rationally, there’s not much to choose between them – candidates are a hundred cans of cola on a shelf. So how do employers pick who to interview?

They pick irrationally. Emotionally. On the basis of what they pick up about your personal brand. And most of that will come from the way you write your CV and cover letter. Not just getting your apostrophes in the right place (though that’s a good start), but your 'tone of voice’.

So for any decent job, an identikit CV means death. Start with 'I am a hard-working team player ...’ and, even if it’s true, you’ll sink back into the vat of candidate cola that’s slopping around. And avoid buzzwords. If you trained a load of people, say that; don’t say you 'upskilled a functional unit of direct reports’.

If I’m the employer, wading through them, I want someone who makes me take notice. Who sounds funny. Or brave. Or good company. Or caring. Someone who takes the risk of standing out from the crowd. If your hobby is the conservation of rare toads, drop that in. If you think the way your industry works is completely unsustainable, say so. Anything that will intrigue your reader into conversation will pay dividends. Because the aim of most job applications isn’t to get you a job, it’s to get an interview. Once you’re in the room you can show what a hard-working team player you are. By then you’ve got me hooked.

That’s why, for many big brands and smaller companies, how you reply to a job advert is the first filter.

They might have spent thousands on a recruitment campaign.

So if you don’t pick up on the tone of that ad, and send a generic CV, like most people do, it says you probably won’t pick up on the culture if you end up working there. It says you’re the wrong person.

You must put a bit more of yourself into your writing. Decide if you want to sound like a Coke, or a supermarket’s own brand.

If it’s the right place, and the right job for you, it will work.

And then you won’t kick yourself for being like Pepsi – competent, but unloved.

Neil Taylor is creative director of brand language consultancy The Writer (thewriter.com) and author of Brilliant Business Writing.