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Showing posts with label confidentiality. Show all posts
Showing posts with label confidentiality. Show all posts

Friday 6 September 2013

Those guilty of malpractice or wasting public money must not escape punishment.

From the BBC to RBS, we have to find a way to stop this injustice

Those guilty of malpractice or wasting public money must not escape punishment, even if criminality can't be proved
Disgraced financier Bernie Madoff
'Occasionally businessmen are punished – think Bernie Madoff – but his case is totemic because it is so rare.' Photograph: Mario Tama/Getty Images
What do the following recent news stories have in common? IT failings over the introduction of new welfare payments; the never-ending saga of BBC executives paying each other silly money; defence procurements coming in billions of pounds over budget; the recklessness of the bankers? Throw in dozens of other cases from the private and public sectors and there emerges a clear pattern: of decisions taken by individuals or groups that constitute failure or dereliction of duty but which go unpunished.
The word "punishment" is enticingly loaded. In international relations it is in vogue. Should Bashar al-Assad be punished if it is clear his government used chemical weapons? From the former Yugoslavia to Rwanda, attempts are made to punish world leaders and their henchmen. Occasionally, businessmen are punished too – think Bernie Madoff and his Ponzi schemes. He received 150 years in jail. But his case is totemic because it is so rare.
Where there is incontrovertible evidence of fraud, courts usually convict. The individual has a criminal record. It is hard, although not impossible, for that person's career and reputation to recover. Justice is done.
But far more difficult are the many cases in which senior public figures are culpable in decisions that have led to huge financial loss, in some cases ruining peoples' lives, but criminality cannot be proven. The bar for a trial is necessarily set high and can be insurmountable.
So what possible punishments are left? Summary dismissal is used against a shopfloor worker for nicking a few products from the assembly line, or a middle manager for sexual harassment. The weapon is almost never deployed against top executives. Part of the reason is financial – companies would rather pay them off than endure the publicity of a tribunal. The more pernicious reason is cultural: as a member of the board or senior executive you never know when you might bump into that person. Why leave yourself susceptible to a quiet act of revenge in the future when you don't have to?
It is only when the public bays for blood that extra measures are taken. The story of plain Fred Goodwin is brilliantly told in Iain Martin's new book, Making it Happen: Fred Goodwin, RBS and the Men Who Blew Up the British Economy. Aggressive, obsessed by the baubles of wealth, Fred the Shred is so determined for RBS to take over the banking world that he omits to find out what his wheeler-dealer teams are up to. At least as culpable are the board members who are quite happy to take the money for their non-exec non-labours and forget to ask questions.
Goodwin – friend of the royal family, prime ministers, chancellors and the Scottish political class – is stripped of his knighthood. He retains an enormous pension and is to be found polishing his vintage cars, the pantomime villain. It makes us feel better and the corporate and political worlds can "move on".
But the odd case of ritual humiliation is no substitute for better governance. That will not improve until proper systems of accountability for failure are introduced. In the private sector, when shareholders incur losses, it is up to them to complain – but almost invariably they don't, as institutional investors account for most holdings. Why would they want to rock the boat?
When public money is spent, the case for action is even clearer. It beggars belief that during the bank bailouts of 2007 to 2008, ministers did not – even as they took urgent decisions – do more to punish those whose hubristic decisions led to the crisis.
At the BBC, although the money lost has been tiny in comparison to the banks, the sense of injustice at the largesse shown by management towards its own is felt just as strongly. A few dozen people paid each other ridiculous sums as they moved from one job to another or began to enjoy lucrative early retirement. They did so believing (correctly) that they would get away with it, and convinced themselves they deserved it.
After inquiries by a Tory MP, the Crown Prosecution Service probed whether crimes had been committed and concluded that they hadn't. To prove criminal intent, if there had been, would have been too hard. To prove malpractice might have been easier, but there is no effective mechanism.
We need to devise a process whereby serious action can be taken against egregious acts of back-scratching, waste and lack of rigour in governance. It is surely a win-win for any political party with the courage and tenacity to introduce such a system. Some models already exist. Professional bodies for doctors, lawyers and accountants serve this purpose. Are they robust enough? A new public body could be created, perhaps including representatives of the CBI and TUC. Or if that's too cumbersome, maybe the Commons public accounts committee – which is good at haranguing and exposing but has little powers besides – could play a part.
Transparency is key. Legislation must be introduced to override confidentiality and data protection clauses in specific cases under investigation. Checks and balances would be needed to protect those who feel wrongfully accused. Those found to have played fast and loose with others' money could be put on a blacklist of public appointments for a specified number of years. There may be other ways too; but this is a debate which needs to be started.
Responsible executives, non-executives and civil servants have nothing to fear in exposing and punishing the bad apples. Bringing out the stocks serves little purpose. But, in order to begin the herculean task of improving confidence in public life, we need far smarter forms of redress.

Tuesday 8 May 2012

Extend Freedom of Information to the Private Sector

Freedom of information: my monstrous idea will keep corporate tyrants at bay

Extending transparency laws to the private sector would make the likes of News International think twice before misbehaving
Illustration by Daniel Pudles
Illustration by Daniel Pudles
 
Modern government could be interpreted as a device for projecting corporate power. Since the 1980s, in Britain, the US and other nations, the primary mission of governments has been to grant their sponsors in the private sector ever greater access to public money and public life.

There are several means by which they do so: the privatisation and outsourcing of public services; the stuffing of public committees with corporate executives; and the reshaping of laws and regulations to favour big business. In the UK, the Health and Social Care Act extends the corporate domain in ways unimaginable even five years ago.

With these increasing powers come diminishing obligations. Through repeated cycles of deregulation, governments release big business from its duty of care towards both people and the planet. While citizens are subject to ever more control – as the state extends surveillance and restricts our freedom to protest and assemble – companies are subject to ever less.

In this column I will make a proposal that sounds – at first – monstrous, but I hope to persuade you is both reasonable and necessary: that freedom of information laws should be extended to the private sector.

The very idea of a corporation is made possible only by a blurring of the distinction between private and public. Limited liability socialises risks that would otherwise be carried by a company's owners and directors, exempting them from the costs of the debts they incur or the disasters they cause. The bailouts introduced us to an extreme form of this exemption: men like Fred Goodwin and Matt Ridley are left in peace to count their money while everyone else must pay for their mistakes.

So I am asking only for the exercise of that long-standing Conservative maxim – no rights without responsibilities. If you benefit from limited liability, the public should be permitted to scrutinise your business.

Companies already have certain obligations towards transparency, such as the publication of financial statements and annual reports. But these tell us only a little of what we need to know. In News International's annual report, you will find none of the information disclosed at the Leveson inquiry, though it is of pressing public interest. In fact it is only due to a combination of the Guardian's persistence and pure chance (the discovery that Milly Dowler's phone had been hacked) that we know anything about the wide-ranging assault on democracy engineered by that company.

Privatisation and outsourcing ensure that private business is, or should be, everyone's business. Private companies now provide services we are in no position to refuse, yet, unlike the state bodies they replace, they are not subject to the Freedom of Information Act. The results can be catastrophic for public accounts.

Just as the Blair government did while imposing the disastrous private finance initiative, the Bullingdon boys now shield their schemes from public scrutiny behind the corporate information wall. Companies are once again striking remarkable deals, hatched in secret, at the expense of taxpayers, pupils and patients. Last week, for example, we learned that Circle Healthcare will be able to extract millions of pounds a year from a public hospital, Hinchingbrooke, which is in deep financial trouble. Crucial information about the deal remains secret on the grounds of Circle's "commercial confidentiality".

The principle of corporate transparency is already established in English law. The Freedom of Information Act has a clause enabling the government to extend it to companies with public contracts. Unsurprisingly, it has not been exercised. The environmental information rules of 2004 define a public authority as any body providing public services, which includes corporations. Why should this not apply universally?

The Campaign for Freedom of Information points out that the Scottish government almost adopted this idea: it proposed extending the transparency laws to major government contractors. But though this plan was overwhelmingly popular, it was dropped last year on the grounds that the contractors were opposed to it. (Who would have guessed?) South Africa, by contrast, provides a general right of access to the records of private bodies. The ANC, aware of how corporations assisted apartheid, recognises that the state is not the only threat to democracy.

Freedom of information is never absolute, nor should it be. Companies should retain the right, as they do in South Africa, to protect material that is of genuine commercial confidentiality; though they should not be allowed to use that as an excuse to withhold everything that might embarrass them. The information commissioner should decide where the line falls, just as he does for public bodies today.

The purpose of this monstrous proposal is not just to shine a light into the rattling cupboards of private companies, but to change the way in which they behave. A body that acts as if the world is watching presents less of a threat to the public interest than a body that knows it won't get caught. Would News International have acted as it did if its emails could have been revealed as a matter of course rather than a matter of chance? If it is true that "governments don't rule the world, Goldman Sachs rules the world", should we not be entitled to know what Goldman Sachs is up to? Is that not the only means we have of preventing its unelected power from becoming tyrannical?

I realise that it is not a good time to be making this request: far from extending our transparency laws, Cameron hints that he wants to roll them back. But unless we decide what we want and how we mean to obtain it – however remote it might now seem – we have no means of making social progress. If we are to reclaim power from the corporations that have seized it, first we need to know what that power looks like.