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Showing posts with label passenger. Show all posts
Showing posts with label passenger. Show all posts

Thursday 3 January 2013

Why do UK rail fares keep rising?

With train companies, Network Rail and the Government involved, the answer is far from simple

Fed up: protesters against a rise in rail fares in King’s Cross Station - Why do our rail fares keep rising?
Fed up: protesters against a rise in rail fares in King’s Cross Station Photo: AFP/Getty Images
Here we go again. It’s a new year but an old story. Commuters are up in arms about rises in rail fares and they’re looking for someone to blame.
Aside from the fact that central London was half empty yesterday and finding a seat on a train would have been no problem for most, they have a good point. This is the 10th successive year of above-inflation fare rises, and there is no sign of any change in policy coming until the next general election at least, and probably well beyond that.

But finding the right target for passenger anger is made difficult by the fact that transparency is not a feature of the rail industry and railway economics remains a dark art. The train companies, the Government, previous governments, and even Network Rail (responsible for the track and infrastructure) are all in the frame for blame. And actually, all of them deserve at least a bit of buckshot, if not a high-velocity bullet.

The railways may have been privatised in the mid-Nineties, but in reality they are a mix of private and state interests, with most of the purse – and other – strings still being pulled by the Government. Forget the notion of a raw capitalistic enterprise with energetic entrepreneurs seeking innovative ways to fleece the public: the train operating companies are pretend capitalists who have very little room for manoeuvre and invest very little. They complain that they make only a 3 per cent profit – or around £250 million annually – yet that is a misleading figure, based not on investment, as with a conventional company, but on turnover.

The train companies will receive a proportion of the extra fare income that yesterday’s rises generate, thanks to an opaque process that began last summer. Once the fare rises (which are based on July’s inflation figures) are known, the Department for Transport (DFT) and train companies begin negotiations over how the spoils should be divided. This is because rising fares will deter some passengers from travelling, and under the franchise agreements the DFT has to compensate the private companies for this loss.

However, given the recent inept performance of the DFT over the West Coast franchise, it would not be reckless to suggest that perhaps the train companies get rather more of this extra dosh than they need to cover any passengers lost as a result of the rises. The projections and the sums of money that follow are, of course, “commercially confidential”, and therefore not released to the great unwashed British public.

There is a real irony here. The legislation to regulate season tickets and off-peak fares was designed, at the outset of privatisation, to protect passengers from greedy private companies exploiting their monopoly position. Originally, the rises for “regulated” fares were set at the RPI measure of inflation minus 1 per cent, as a way of encouraging rail travel. In fact, since 2003 – when the formula was changed by the Labour government to RPI plus 1 per cent – the legislation that supposedly protects consumers has been used against them.

However, the situation with unregulated fares – which represent about half the income of the train companies – is completely different. Train operators are free to set all other fares, which include the very expensive peak fares on intercity and other routes, first class and advanced, and all of the increase will go to them.

For their part, the train operators argue that the extra revenue from unregulated fares is needed in order to meet the financial arrangements that come with the franchise deals – most of the train companies pay an annual premium to the Department for Transport. They say these unregulated fares are set commercially because operators face competition from airlines or the roads. But many people making occasional journeys at peak times have no option but to travel then, and are therefore heavily penalised for their lack of flexibility.

A spokesman for the train operators justifies the situation by saying: “Train companies have to meet tough financial commitments agreed with the Government when franchise agreements are signed.” It is also the case that since 2007 there has been a cross-party policy of increasing the share of the cost of the railways paid by rail users, which is now around two thirds, compared with less than 50 per cent six years ago. Yet this does not negate the fact that the train operators decide the level of unregulated fares and many have gone up far more than regulated fares. A peak return from London to Manchester in standard class, for example, is now a stunning £308.

Provided the DFT gets its sums vaguely right, the Government therefore will receive a substantial proportion of the money from increased fares. Ministers’ explanation for the rises is that this money will be used for investment in the railways – but the relationship between investment and fare rises is a distant one.

In fact, the amount of investment going into the railway for extra capacity such as improved track and better signalling is determined by a complex process of negotiation involving Network Rail, the Office of Rail Regulation and the Department for Transport. Ministers set out an investment programme in five‑year periods – the current one runs out in March 2014 – and allocate funds accordingly, and then the Office of Rail Regulation assesses whether enough money is available to carry out the plans. Network Rail then undertakes the work, primarily through contractors.

New trains are provided through a different, and similarly tenuous, relationship. The Government will determine that there is a need for new trains and build this into franchise contracts. The trains are then leased, with the operators paying for them out of their income from the fare box and any subsidy they receive from the DFT. However, the level of fare rises is not linked to the acquisition of new rolling stock. As one angry rail traveller tweeted yesterday: “Why should I pay more to travel in Lincolnshire when the services and rolling stock are so bad?”

Overall, then, there is very little relationship between yesterday’s fare rises and future investment plans. Indeed, for the past two years, the Government, in the face of public pressure, has backed down from proposed fare increases of RPI plus 3 per cent to the current RPI plus 1 per cent, which has resulted in a reduced income of around £250 million annually – enough to kick-start an investment programme of, say, £2.5 billion. Yet there has been no suggestion from ministers that this cut in fares income will reduce the amount available for investing in the railways.

The position of Network Rail – a state-owned company in all but name – adds to the confusion. It spends around £6 billion a year on maintaining the railways but has been sharply criticised for excessive costs. A report in the spring of 2010 by Sir Roy McNulty, the former chairman of Short Brothers, the airline manufacturer, identified wasted spending amounting to 30 per cent.

Network Rail is therefore being required to cut costs; McNulty reckoned it could save £1.8 billion by 2019. Justine Greening, who was Transport Secretary until the autumn reshuffle, argued that if these reductions were made then fares could, in future, be held steady, but few industry insiders believe that such big cuts could be made without compromising performance or safety.

So the real blame for the fare rises must lie with us, the passengers, and our appetite for rail travel. Ever since the early Nineties, passenger numbers have kept on rising steadily. Remarkably, even the long-term trend of passenger numbers falling during recessions has been reversed, as numbers have continued rising except for 2009-10, and even then the fall was very small.

The one way to ensure that fare rises are lower in the future is for more people to shun the railways and use the alternatives – or simply not travel. While numbers keep rising, even in times of recession, why should either the train companies or their political masters change the policy?

Christian Wolmar is a writer and broadcaster specialising in transport.

Wednesday 29 August 2012

Rail is a gigantic scam for siphoning off public money



Branson and FirstGroup have both gamed a disastrous privatisation. The case for public ownership is compelling
Rail privatisation. Illustration by Belle Mellor
'Nearly 20 years after John Major’s disastrous privatisation, this is the reality of Britain’s railway: a byword for bewildering fragmentation, unreliability and exorbitant cost.' Illustration by Belle Mellor
Barely a month since the private security firm G4S crashed and burned in the runup to the London Olympics, we're back in outsourcing la-la land again. This time the battle is over the monopoly franchise to run passenger trains on Britain's most lucrative rail route, the west coast mainline.
Ministers have given the 15-year contract to the privatised bus operator FirstGroup, with a licence to increase fares by up to 11% a year, reduce services, downgrade catering and close ticket offices. Richard Branson, whose Virgin Trains has had the franchise since the 90s, is crying foul, and on Tuesday launched a legal action to halt the handover.
Labour wants MPs to be able to scrutinise the deal. But the transport secretary, Justine Greening, is determined to plough ahead regardless, potentially tying the hands of government for the next three parliaments. And the controversy follows uproar over plans for an average 6.2% rise in rail fares from January.
Commuters now routinely spend 15% of their income travelling to work on what is now the most expensive rail network in Europe. No wonder coalition MPs are lobbying for some relief from the drive to load more of the costs on to passengers: it is now cheaper to fly on half the popular routes around Britain than travel by more environmentally friendly rail.
The heavily subsidised rail privateers, whose top five executives paid themselves an average of £1m last year, are also supposed to cough up a bigger share. But there's little sign of that happening – and the west coast mainline deal helps explain why.
Forget the special pleading by Branson, who's made over £200m from rail privatisation. Virgin's own record is poor. But his accusation that FirstGroup is gaming the system is widely shared by industry analysts and insiders.
Greening claims FirstGroup offers the best deal for taxpayers. In reality it's based on heroic growth expectations of 10.6% a year and payments to government that are heavily loaded on to the contract's last few years. The company in fact has an incentive to dump the franchise as those payments come due, because they dwarf the cost of the bond penalty.
If FirstGroup – which is walking away from the Great Western franchise – defaults, it wouldn't be the first time. That's what happened with Bermuda-based Sea Containers and National Express, who had the contract for the east coast mainline before the last government was forced to take it over. But by then, both ministers and corporate executives would likely be long gone.
Nearly 20 years after John Major's disastrous privatisation, this is the reality of Britain's railway: a byword for bewildering fragmentation, unreliability and exorbitant cost – and a gigantic scam for siphoning off public money into the pockets of monopoly contractors.
Branson has raged at the government's "insanity" in awarding the west coast mainline franchise to FirstGroup. But it is the system itself that is irrational. Privatisation was supposed to cut public subsidy by boosting competition, investment and innovation.
In fact, it has done the opposite. Government funding has at least doubled in real terms, while fares have also increased, largely because of privatisation – including the costs of fragmentation and duplication; dividend payments to investors; contractors' profit margins; debt write-offs; and higher interest payments to keep Network Rail's debts off the government's balance sheet.
Taken together, those privatisation costs amount to around £1.2bn a year, according to a new thinktank report (Transport for Quality of Life's Rebuilding Rail), while genuine private investment is estimated at barely 1% of the total funding of the railway. It's hardly surprising that the mainly publicly owned rail systems in the rest of Europe – several of which now run bits of Britain's privatised rail – are cheaper.
The solution could not be more obvious. It's to rebuild a publicly owned and integrated railway. That can be done at zero or minimal cost, by bringing back each franchise into public ownership as the contracts expire. Freight apart, it can also be done under EU law, and with built-in local control. And saving the £1.2bn-a-year costs of privatisation over time would be the equivalent of an across-the-board cut in fares of 18%.
Rail renationalisation has long commanded large majorities in opinion polls. So you might imagine politicians would fall over themselves to sign up to a policy that's popular and saves money. The fact that they don't says something about the continuing grip of discredited ideology and corporate interests on Britain's political culture. Even a respected public transport pressure group like the Campaign for Better Transport, which now relies on funding from privatised transport companies, shies away from campaigning on the issue.
Labour is at last inching in the right direction. Its transport spokesperson Maria Eagle has floated the possibility of extending public ownership to rail services, and this week called for the east coast mainline to be kept in public hands. But with Tory defence secretary Phillip Hammond declaring the Olympics has changed his mind about privatisation and Liberal Democrat Vince Cable pressing the case for the outright nationalisation of banks, Ed Miliband can afford to be a bit braver. Last year he called for a break with the neoliberal model. Rail could be the place to start.

Friday 3 July 2009

Privatisation has been a train wreck

 

 

With National Express abandoning a franchise, the system is bankrupt. Railway nationalisation is the only rational solution.


guardian.co.uk, Thursday 2 July 2009 18.30 BST

The temporary nationalisation of the east coast mainline service should be another nail in the coffin of the privatisation of the railways. It shows once again what a bad deal for taxpayers the privatisation of the railways has turned out to be.

The government says it plans to return the franchise as quickly as possible to a private contractor, but it should instead take the opportunity to retain the line in public hands. Following, as it does, the fiasco of Railtrack, which brought the national rail network to the brink of collapse in 2002, and the collapse of Metronet, in charge of two thirds of the misguided public private partnership (PPP) on the tube, this is the right time to plan returning the entire national rail network to public ownership. If the government tossed aside the ideological blinkers of the Treasury and got that message, they would do themselves a great deal of good among passengers and taxpayers alike.

It is a complete con for the National Express group to walk away from the contract, leaving a gap in the national rail budget, forcing the state to bear the cost while the service is re-franchised – possibly at a lower value than the National Express contract – but insisting on its right to continue to operate other franchises unscathed. National Express says it has received "clear and detailed" legal advice that it does not have to hand back its London to Essex franchise and East Anglia routes. So it wants to run away from a problem on one line and let the rest of us pick up the pieces, while continuing to make profits from other lines.

The attempt of National Express to avoid any consequences for their other franchises from their abandonment of the east coast service is just another example of the privateers trying to take the public sector for a ride. As Lord Adonis says, "It is simply unacceptable to reap the benefits of contracts when times are good, only to walk away from them when times become more challenging."

Time and again, we have seen the nationalisation of losses and the privatisation of profits. It's also the latest demonstration that it is a fairy tale that privatisation means the private sector takes the risk as well as taking its profit. In truth, every time a privatisation of a vital public service fails, the public sector picks up the tab. This culture of parts of the private sector fleecing the taxpayer has to stop.

Part of the problem is that civil servants are taken to the cleaners in the construction of the privatisation contracts by the private companies' sharper legal teams. One of the rationales for the tube's PPP was that it made no sense to hand billions of pounds of public money for tube upgrades over to London Underground management and civil servants who had such a poor record of delivering. Yet, these same civil servants were left to draw up the detail of the PPP contracts. They were completely turned over by the private sector.

But the real issue is that it is inherently wasteful to run these services on privatised lines. The nature of the privatising companies is that a significant proportion of the profits of their activities have to be paid in dividends to shareholders rather than reinvested in the service. This is money wasted. A publicly-owned company would be obliged to reinvest any revenues back into the transport system.

Furthermore, privatisation is justified on the grounds that the private sector is driven, through the rigour of competition, to be more efficient and more responsive to passengers' needs. This is a fiction in the case of a natural monopoly like a railway. Apart from the brief period of competition among bidders for contracts, there is no day-to-day competition at all – no one is going to build a rival railway line and poach passengers from the private franchisee. They are under no pressure from any competition at all. In such circumstances, it is more rational, and makes more sense in terms of sustaining investment, for rail services to be publicly-owned.
Nor is it the case that public ownership of the rail network naturally has to involve poorer management than the private sector.

There are many publicly-owned rail companies all over the world that provide services that British transport users can only envy. The task is to build up good quality management, including the best management from around the world, overseeing real investment that meets the needs of rail travellers.

It shouldn't just be the east coast service that's nationalised and it shouldn't just be temporary. Ultimately, the rail network would

be more rationally run in the public sector.


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