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Showing posts with label emotion. Show all posts
Showing posts with label emotion. Show all posts

Saturday, 5 February 2022

Fighting fake news with fact check has not been a successful project

Fighting fake news with fact check has not been a successful project and emotions can any day overwhelm the domain of truth writes DILIP MANDAL in The Print



 


During the debate over the motion of thanks to the President’s address in Parliament, Congress leader Rahul Gandhi made several good points in his speech. He raised critical issues like the importance of federalism, widespread joblessness, inequality, crony capitalism in India, and unfulfilled development promises. He also talked about the sacrifices made by his family and ancestors. Congress supporters as well as Left and liberal secularists are going gaga over Gandhi’s speech and talking in superlatives. This is fine.

Gandhi’s extempore speech, without the use of a teleprompter, was laced with conviction and courage.

But politics, unlike debating society, is not only about oratory and being convincing and logical or even about telling the truth. More so in India of today, where in Narendra Modi, Gandhi has an opponent whose claim to fame is his glorified ability to strike an emotional chord with the people.

Prime Minister Modi has made and is still making two sets of promises. One set of promises are for the larger audiences, those who are not in the BJP fold. The second set of Modi’s promises are for the BJP’s core voters, the insiders. 

The written manifesto BJP’s isn’t bothered about

Let’s look at first set of promises as per the BJP’s 2014 Lok Sabha election manifesto.

1. Price Rise: Will stop hoarding and black marketing. Special courts to stop hoarding. Price stabilisation fund.

2. Employment: Jobs to 2 crore youth every year.

3. Health: Drinking water for all. AIIMS-like institutions in all states

4. Smart Cities: Will create 100 new smart cities with free wi-fi and world-class facilities

5. Housing: Pucca house for everyone by 2022

6. Infrastructure: Bullet train, freight corridors, Sagar Mala project, upgraded connectivity of Northeast and J&K with the rest of India.

7. Education: Raising public spending on education to 6 per cent of GDP. Establishing national e-library

8. Rural Development: Identifying 100 of the most backward districts and bringing them at par with developed districts

9. E-governance: Broadband connectivity in all villages. Digitalising all government records.

10. Women: 33 per cent reservation for women through constitutional amendment

11. Electoral reform: Electoral reforms to eliminate criminals. Evolve a method of holding Assembly and Lok Sabha elections simultaneously.

The BJP government started work on some of these promises and can also claim deliveries. But even the BJP does not make them poll issues anymore. It is hard to recall the last time any senior BJP leader even talked about these promises in political rallies.

My argument is that the BJP does not identify itself with these issues anymore. They are simply packaging material used for impression management.

So, when Rahul Gandhi talks about BJP’s failures in health, Make in India, education, employment, manufacturing sector or on mitigating inequality, he is hitting the BJP where it doesn’t hurt the party. The BJP is not even claiming to have performed in these fields. Whatever it has done are side shows that even the BJP does not believe in promoting.

So, what are the BJP’s main offerings? It is this question that brings us to the second set of BJP’s promises.

Unwritten promises the BJP is fulfilling

These are the promises that the party makes to its core constituencies, its faithful voters. These promises often don’t end up in the BJP’s election manifesto. The party goes into an unwritten agreement with its core voters, promising that these will be delivered, come what may. These promises are like construction of Ram Temple in Ayodhya, Kashi and Mathura, Uniform Civil Code, abrogation of Article 370, cow protection, ‘saving’ Hindu girls from the so-called “love jihad”, keeping Muslim ‘refugees’ in check, promoting Sanskrit, Yoga and Ayurveda, and so on and so forth.

The BJP has delivered on each of these promises.
With the Triple Talaq law, it has delivered half of Uniform Civil Code, which is work in progress for the BJP. Kashi Corridor’s development has made Gyanvapi mosque almost invisible. The BJP has assuaged the sentiments of the Kashmiri Pandits and the Brahmins by dismantling the statehood and assembly of J&K. One can easily argue that these are not the real issues as they have nothing to do with people’s welfare, health, education, job or infrastructure.

But to say so will be an underestimation of India’s political reality.
Consider this: there is almost zero possibility of someone in mainland India dying in a terror attack, and yet, the BJP can make fighting terrorism a big issue as we saw in the 2019 Lok Sabha election, when Modi-led BJP campaign played the Pulwama attack to the hilt. Any such attack is by and large a case of intelligence failure, but that argument was lost in the cacophony of counter attack and macho nationalism that Modi, BJP leaders and the media drove incessantly until the end of the election. In the 2019 Lok Sabha election, the biggest casualty was the BJP’s 2014 election manifesto. Nobody was interested in putting out a report card, assessing the government’s delivery on the promises it had made to register an unprecedented victory five years before.

You can’t fact-check emotions

In his book Nervous States, British political scientist William Davies argues, “Experts and facts no longer seem capable of settling arguments to the extent that they once did. Objective claims about the economy, society, the human body and nature can no longer be successfully insulated from emotions.” He cites various events in recent history to argue that the 17th century enlightenment ideas of experts and facts are now losing steam, and the institutions that should be beyond the fray of politics of sentiments and emotions are withering away.

In such a scenario, when emotions and feelings have become more overpowering, Rahul Gandhi is trying to become a fact-checker and a hermit who talks about GDP, growth and human development. He might be telling the truth, but will that sufficiently counter the emotional pitching of the BJP? We don’t have any template to answer this question, but fighting fake news with fact check has not been a successful project. If fake news confirms the ideas and emotions of an individual or a group, then it travels far and wide. Fact check, on the other hand, reaches a limited audience as it targets the thinking faculties and misses the feelings and emotions. And emotions will, and do, overwhelm the domain of truth on any given day.

Despite all the praises and claps Rahul Gandhi got for his fiery speech, his task remains quite difficult.

Journalist and editor William Davis has an advice, which can be useful for Rahul Gandhi and for all the rationalists and liberals — “Rather than denigrate the influence of feelings in society today, we need to get better at listening to them and learning from them. Instead of bemoaning the influx of emotions into politics, we should value democracy’s capacity to give voice to fear, pain and anxiety that might otherwise be diverted in far more destructive directions. If we’re to steer through the new epoch, and rediscover something more stable beyond it, we need, above all, to understand it.”

Saturday, 7 January 2017

How to keep your resolutions (clue: it's not all about willpower)

Oliver Burkeman in The Guardian




The only way is up.  



It’s hard to think of a situation in which it wouldn’t be extremely useful to have more willpower. For a start, your New Year’s resolutions would no longer be laughably short-lived. You could stop yourself spending all day on social media, spiralling into despair at the state of the world, yet also summon the self-discipline to do something about it by volunteering or donating to charity. And with more “political will”, which is really just willpower writ large, we could forestall the worst consequences of climate change, or stop quasi-fascist confidence tricksters from getting elected president. In short, if psychologists could figure out how to reliably build and sustain willpower, we’d be laughing.

Unfortunately, though, 2016 was the year in which psychologists had to admit they’d figured out no such thing, and that much of what they thought they knew about willpower was probably wrong. Changing your habits is certainly doable, but “more willpower” may not be the answer after all.

The received wisdom, for nearly two decades, was that willpower is like a muscle. That means you can strengthen it through regular use, but also that you can tire it out, so that expending willpower in one way (for example, by forcing yourself to work when you’d rather be checking Facebook) means there’ll be less left over for other purposes (such as resisting the lure of a third pint after work). In a landmark 1998 study, the social psychologist Roy Bauermeister and his colleagues baked a batch of chocolate cookies and served them alongside a bowl of radishes. They brought two groups of subjects into the lab, instructing each to eat only cookies or only radishes; their reasoning was that it would take self-discipline for the radish-eaters to resist the cookies. In the second stage of the experiment, participants were given puzzles to solve, not realising that they were actually unsolvable. The cookie-eaters plugged away at the puzzles for an average of 19 minutes each, while the radish-eaters gave up after eight, their willpower presumably already eroded by resisting the cookies.

Thus was born the theory of “ego depletion”, which holds that willpower is a limited resource. Pick your New Year resolutions sparingly, otherwise they’ll undermine each other. Your plan to meditate for 20 minutes each morning may actively obstruct your plan to learn Spanish, and vice versa, so you end up achieving neither.

Except willpower probably isn’t like a muscle after all: in recent years, attempts to reproduce the original results have failed, part of a wider credibility crisis in psychology. Meanwhile, a new consensus has begun to gain ground: that willpower isn’t a limited resource, but believing that it is makes you less likely to follow through on your plans.

Some scholars argue that willpower is better understood as being like an emotion: a feeling that comes and goes, rather unpredictably, and that you shouldn’t expect to be able to force, just as you can’t force yourself to feel happy.
And, like happiness, its chronic absence may be a warning that you’re on the wrong track. If a relationship reliably made you miserable, you might conclude that it wasn’t the relationship for you. Likewise, if you repeatedly fail to summon the willpower for a certain behaviour, it may be time to accept the fact: perhaps getting better at cooking, or learning to enjoy yoga, just isn’t on the cards for you, and you’d be better advised to focus on changes that truly inspire you. “If you decide you’re going to fight cravings, fight thoughts, fight emotions, you put all your energy and attention into trying to change the inner experiences,” the willpower researcher Kelly McGonigal has argued. And people who do that “tend to become more stuck, and more overwhelmed.” Instead, ask what changes you’d genuinely enjoy having made a year from now, as opposed to those you feel you ought to make.

Lurking behind all this, though, is a more unsettling question: does willpower even exist? McGonigal defines people with willpower as those who demonstrate “the ability to do what matters most, even when it’s difficult, or when some part of [them] doesn’t want to”. Willpower, then, is a word ascribed to people who manage to do what they said they were going to do: it’s a judgment about their behaviour. But it doesn’t follow that willpower is a thing in itself, a substance or resource you either possess or you don’t, like money or muscle strength. Rather than “How can I build my willpower?”, it may be better to ask: “How can I make it more likely that I’ll do what I plan to do?”

One tactic is to manipulate your environment in such a way that willpower becomes less important. If you don’t keep your credit card in your wallet or handbag, it’ll be difficult to use it for unwise impulse purchases; if money is automatically transferred from your current account to a savings account the day you’re paid, your goal of saving won’t rely exclusively on strength of character. Then there’s a technique known as “strategic pre-commitment”: tell a friend about your plan, and the risk of mild public shame may help keep you on track. (Better yet, give them a cheque made out to an organisation you hate, and make them promise to donate it if you fail.) Use whatever tricks happen to fit your personality: the comedian Jerry Seinfeld famously marked an X on a wallchart for every day he managed to write, and soon became unwilling to break the chain of Xs. And exploit the power of “if-then plans”, which are backed by numerous research studies: think through the day ahead, envisaging the specific scenarios in which you might find yourself, and the specific ways you intend to respond when you do. (For example, you might decide that as soon as you feel sleepy after 10pm, you’ll go directly to bed; or that you’ll always put on your running shoes the moment you get home from work.)

The most important boost to your habit-changing plans, though, may lie not in any individual strategy, but in letting go of the idea of “willpower” altogether. If the word doesn’t really refer to an identifiable thing, there’s no need to devote energy to fretting over your lack of it. Behaviour change becomes a far more straightforward matter of assembling a toolbox of tricks that, in combination, should steer you well. Best of all, you’ll no longer be engaged in a battle with your own psyche: you can stop trying to “find the willpower” to live a healthier/kinder/less stressful/more high-achieving life – and just focus on living it instead.

Friday, 23 December 2016

World’s largest hedge fund to replace managers with artificial intelligence

Olivia Solon in The Guardian


The world’s largest hedge fund is building a piece of software to automate the day-to-day management of the firm, including hiring, firing and other strategic decision-making.

Bridgewater Associates has a team of software engineers working on the project at the request of billionaire founder Ray Dalio, who wants to ensure the company can run according to his vision even when he’s not there, the Wall Street Journal reported.

“The role of many remaining humans at the firm wouldn’t be to make individual choices but to design the criteria by which the system makes decisions, intervening when something isn’t working,” wrote the Journal, which spoke to five former and current employees.

 
Ray Dalio, president and founder of Bridgewater Associates. Photograph: Bloomberg/Bloomberg via Getty Images

The firm, which manages $160bn, created the team of programmers specializing in analytics and artificial intelligence, dubbed the Systematized Intelligence Lab, in early 2015. The unit is headed up by David Ferrucci, who previously led IBM’s development of Watson, the supercomputer that beat humans at Jeopardy! in 2011.

The company is already highly data-driven, with meetings recorded and staff asked to grade each other throughout the day using a ratings system called “dots”. The Systematized Intelligence Lab has built a tool that incorporates these ratings into “Baseball Cards” that show employees’ strengths and weaknesses. Another app, dubbed The Contract, gets staff to set goals they want to achieve and then tracks how effectively they follow through.

These tools are early applications of PriOS, the over-arching management software that Dalio wants to make three-quarters of all management decisions within five years. The kinds of decisions PriOS could make include finding the right staff for particular job openings and ranking opposing perspectives from multiple team members when there’s a disagreement about how to proceed.

The machine will make the decisions, according to a set of principles laid out by Dalio about the company vision.

“It’s ambitious, but it’s not unreasonable,” said Devin Fidler, research director at the Institute For The Future, who has built a prototype management system called iCEO. “A lot of management is basically information work, the sort of thing that software can get very good at.”

Automated decision-making is appealing to businesses as it can save time and eliminate human emotional volatility.

“People have a bad day and it then colors their perception of the world and they make different decisions. In a hedge fund that’s a big deal,” he added.

Will people happily accept orders from a robotic manager? Fidler isn’t so sure. “People tend not to accept a message delivered by a machine,” he said, pointing to the need for a human interface.

“In companies that are really good at data analytics very often the decision is made by a statistical algorithm but the decision is conveyed by somebody who can put it in an emotional context,” he explained.

Futurist Zoltan Istvan, founder of the Transhumanist party, disagrees. “People will follow the will and statistical might of machines,” he said, pointing out that people already outsource way-finding to GPS or the flying of planes to autopilot.

However, the period in which people will need to interact with a robot manager will be brief.

“Soon there just won’t be any reason to keep us around,” Istvan said. “Sure, humans can fix problems, but machines in a few years time will be able to fix those problems even better.

“Bankers will become dinosaurs.”


It’s not just the banking sector that will be affected. According to a report by Accenture, artificial intelligence will free people from the drudgery of administrative tasks in many industries. The company surveyed 1,770 managers across 14 countries to find out how artificial intelligence would impact their jobs.



'This is awful': robot can keep children occupied for hours without supervision



“AI will ultimately prove to be cheaper, more efficient, and potentially more impartial in its actions than human beings,” said the authors writing up the results of the survey in Harvard Business Review.

However, they didn’t think there was too much cause for concern. “It just means that their jobs will change to focus on things only humans can do.”

The authors say that machines would be better at administrative tasks like writing earnings reports and tracking schedules and resources while humans would be better at developing messages to inspire the workforce and drafting strategy.

Fidler disagrees. “There’s no reason to believe that a lot of what we think of as strategic work or even creative work can’t be substantially overtaken by software.”

However, he said, that software will need some direction. “It needs human decision making to set objectives.”
Bridgewater Associates did not respond to a request for comment.

Sunday, 3 May 2015

Why all medicine men should watch Munnabhai M.B.B.S

Shuvendu Sen in The Times of India
It does not have the somber ambiance of The Doctor, where a brash MD himself succumbs to throat cancer and is hushed to humility. It does not carry the macabre interaction of a supposedly psychologically disturbed man and a tyrannical nurse as seen in One Flew Over the Cuckoo’s Nest. Neither does it inspire an awakening as Philadelphia did through a gay lawyer fighting AIDS.
Munnabhai MBBS is anything but the tempting medical plot hashing out tears, tension and hope. It walks clear of such obvious seductions. Truth be told, the movie is as loud as it can get, carries all the ingredients of Bollywood absurdity and harps on emotions, raw and running. But take a moment to peer beneath the rubble and you would smell a treasure. A rare treasure’s takes on a mission that has degenerated into a profession soaked with cynicism and slit throat parlance. And I am no film reviewer.
Let us take an earthly stand. When was the last time, we physicians have put our right hands up and taken the oath that we would take care of patients over and above vested interests? When was the last time, save glorious exceptions, we have crossed the borders of our financial gains and taken a bow for the penniless sufferer? When was the last time we thanked the hospital sweeper for his services to patient care? For that matter, when was the last time a medical book was written to highlight the absolute necessity to reach out to a stage four cancer patient other than through mindless chemotherapy and pain medications? Fact remains that medicine, like none other profession has become the yardstick of a cultivated upper lip vocation, to pursue and prevail. In our pursuit for perfection we have lost the imperfect patient.
And the fact that Munna bhai, despite all his convivial and genteel mindset, was a full blown quack, a rank outsider, drenched in liquor, roadside patois and all that was coarse and callous, made the white coat adorned messiahs look even more like bloodless bodies. Harsh words, but if anything had been flushed down the drain in the practice of medicine, it had to be empathy and emotions. Formless jottings have replaced tender words. Machines have superseded probing minds. An impatient doctor sits across the floor, rummaging the symptoms, inaccessible to the sufferer.
But of course, Munnabhai M.B.B.S has its own share of absolute lunacy. The frequent fist fights, the semi clad on-campus dance and the lugubrious antics are a far cry from the austere charm and book like precision of its western counterparts. But there’s a reason why British Medical Journal took a note of this movie. One suspects the makers of this movie played the human mind well.
Sometimes the finest sustains longer when drowned under the gross. The fine trickle beneath the plunging waves has always made its presence felt. Cure has always been the visible highpoint of medicine. It is the unseen, unspoken care that needs visibility. Munna bhai was all about that care.

Monday, 4 August 2014

For Scotland, the independence debate is about more than the economy, stupid

Salmond and Darling will batter viewers with data in Tuesday’s TV debate, but in the end the heart will outweigh the wallet

A report from the Scottish government suggested Scots would be £1,000 a year better with independenc
A report from the Scottish government suggested Scots would be £1,000 a year better with independence, but a UK Treasury report suggested the opposite. Photograph: Ken Jack/Demotix/Corbis
In Scotland, if you doubted the stakes, wait for Tuesday’s ­televised independence debate between Alistair Darling and Alex ­Salmond. The race remains close, and is likely to get closer. This weekend’s Survation poll put “no” ahead by just 6%. That is uncannily close to the polls six weeks before the Quebec referendum in 1995, which the Canadian federalists won by a nail-biting 1.2%.
The downside of these two TV champions for their cause is that they are both so economic: the former UK chancellor of the exchequer against the former Royal Bank of Scotland oil economist (and a good one). The danger, as a non-economist Treasury minister once said after a mandarin’s briefing, is that the viewers will be just as confused at the end – but at a higher level.
I have been reading the Scotsman – an excellent paper – and the Glasgow Herald day after day, which has given me a sympathy for Scottish voters who must be punch-drunk from rival, largely economic claims about the future. The two campaigns recently excelled themselves by producing on the same day apparently authoritative assessments that diametrically contradicted each other.
For the unionists, a UK Treasury-sponsored report suggested that each Scot would be £1,400 a year better off in the union. For the nationalists, another report from the Scottish government suggested that Scots would be £1,000 a year better off outside it. This is bemusing enough for anyone with a background in ­economics, let alone anyone without one. It is also largely irrelevant. Both sides are deploying spurious precision for economic issues that are largely unknowable in the current state of economics.
In one of my past lives, I used to assess the strength and risks of different economies for potential international investors. “Sovereign risk”, as it is called, is an art, not a science. Politics matters as much as economics, and big or small size has both advantages and disadvantages. Scotland’s population, at 5.5 million, is similar to the 5.6 million in Denmark – a perfectly respectably sized nation that has proved to be a rich success for years. The upside of being the size of Denmark, as opposed to the size of the UK or France, is that you can be nimble in reaction to global economic shocks and opportunities. The state can help businesses adjust and respond. All the key players can meet up and reach consensus in a reasonably sized room.
This helps. Of the 10 most prosperous nations on Earth, measured in the most effective manner by the World Bank’s national income per head allowing for purchasing power, only the US is big. The next biggest countries are Sweden (9.5 million people), Switzerland (8 million), Denmark and Norway (5 million). Germany comes in at 13th, France 18th and the UK 21st.
If we take culturally similar countries that share a language, small usually trumps big. Irish income per head is now 0.5% higher than the UK’s, even after profits have been paid to foreign investors. Austria is 0.3% ahead of Germany, and Belgium is 8.7% ahead of France. One exception is that Canada is slightly poorer than the big US.
The major disadvantage of small size is that you can be buffeted by global shocks if you specialise in particular industries. Finland was hit by the collapse of the Soviet Union, because it exported so much there. Iceland and ­Ireland were particularly badly hit by the banking crisis. Big countries are naturally more diversified, and therefore less vulnerable to shocks.
If the Scots vote for independence, there may be some transitional costs where there are economies of scale with the UK – embassies and so forth. I cannot see how the Bank of England could be lender of last resort to Scottish banks after independence, so there may be losses as financial services companies prefer a London regulator and backer. This was the experience with Quebec, where the fear of independence drove Montreal-based insurers to Toronto. But the big picture suggests that these will be small and short-term effects.
Natural resources such as oil and gas matter much less than both Salmond and Darling will pretend. The truth is that rich countries do well because of their human skills and ingenuity, not their resource windfalls. Look at Switzerland. On education, Scotland’s performance in the OECD international tests of student achievement is a little better than England for reading and maths, and a little worse for science.
If Scotland goes, it will be in everyone’s interest to have a “velvet divorce”, as the separation of the Czech Republic and Slovakia was described. A nasty and messy separation would damage both sides. London will want early certainty, and for Scotland to be an EU member alongside the rest of the UK. The result on 18 September may rewrite history, but not geography. We will all still share the same island. Their mess will be ours, both sides of the border. So we will all have an interest not to make a mess.
If Scotland stays, as I hope it will, the UK will never be the same again. More fiscal powers – including the power to borrow – will provide a new impetus to decentralisation, not just to Edinburgh but to Cardiff, Manchester, Leeds and Newcastle. We will need a new constitutional settlement, and new ways, as all federal states enjoy, of legally settling differences between levels of government. These are challenges already met and mastered in Canada, Australia and elsewhere.
The main motive, if Scots opt for independence, will be their desire to shake off the incubus of English conservatism. The natural centre of gravity of Scottish politics will be more leftwing than that of the UK. Scotland could be a successful, liberal-minded and social democratic nation on the Scandinavian model. Nothing wrong with that, except for English progressives who will have to contend with a centre of gravity that has moved to the right. For England and Wales, politics will adjust. The Labour party would become more rightwing to ensure a competitive system.
In the end, it seems to me offensive on the part of both sides in the debate to concentrate so slavishly on the economics, when realistically the economic outlook cannot and should not be decisive. It is as if they have both leased their campaigns, in the old adage, to people who know the price of everything and the value of nothing. It is the heart that will decide the future of our island, not the pocketbook. That is surely right.

Wednesday, 9 January 2013

Chav-bashing – a bad joke turning into bilious policy

It started as snobbery, but this week the idea that the poor are to blame for their plight may well become law
Homeless man
'In almost everything we now hear about economic disadvantage, to be one of the economy's losers isn't about being a vicitm of forces beyond your control, but character failings'. Photograph: ALIKI SAPOUNTZI / aliki image li/Alamy


Six years ago, I wrote a piece for the Guardian about a phenomenon that had been bubbling away for a few years, and had started to become inescapable. It all seems rather quaint now: Prince William allegedly taking part in a "chav-themed fancy dress party" at Sandhurst; Oxford colleges hosting "chav bops"; the privately educated creators of Little Britain entertaining their devotees with comedic representations of the so-called underclass. But there it was: to be living on an estate, and in receipt of benefits, and possibly out of work, was to not just to be fair game for Oxford undergraduates, the future king and a certain kind of TV comedian, but the butt of a huge national joke. Some of us wondered where exactly what was briefly known as "The New Snobbery" was headed.

We now know. Its cultural aspects were merely the tip of the iceberg – as the Labour party engaged in the rebranding of social security as "welfare" and its ministers raged against "benefit cheats", something poisonous was being embedded at the core of our national life. While the Conservative party grimaced through a fleeting modernisation, it sat there, ready to be picked up by a Tory-led administration and taken to its logical conclusion.

Tuesday sees the Commons vote on the welfare uprating bill, via which the government wants to cap increases in working-age benefits at 1% and in the process portray Labour as – to quote the Observer's Andrew Rawnsleythe party of "skiving fat slobs". Throughout the coming year, the grim provisions of the Welfare Reform Act will be upon us, snatching away money from hundreds of thousands of people, and commencing the uncertain era of universal credit. It is a token of the government's agenda that in moving in on just about anyone who receives state help (apart from those electorally vital pensioners), they are simultaneously lionising hard-working families while snatching money off them – which is the basis of Labour's creditable opposition to the bill, though that does not quite let them off the hook. Most of the opposition seem incapable of challenging the "strivers v skivers" dichotomy, and are therefore leaving one modern shibboleth unchallenged: that even with swaths of the country economically dead, to be on out-of-work benefits is to be degenerate, and unable to grasp the soul-cleansing wonders of toil, however low paid.

Meanwhile, the same people who rage against the nanny state have become its loudest advocates. Last week, in partnership with a thinktank called the Local Government Information Unit, Westminster council came up with a report that was seemingly based on a neo-Hogarthian caricature of people on limited incomes – again, many of them actually in work. The text said this: "The increasing use of smart cards for access to leisure facilities, for instance, provides councils with a significant amount of data on usage patterns. Where an exercise package is prescribed to a resident, housing and council tax benefit payments could be varied to reward or incentivise residents." To translate: they should be able to pack anyone who is obese and on benefits off to the gym, on pain of having their money cut.

Just before Christmas, the Tory backbench MP Alec Shelbrooke issued a private member's bill proposing that all benefits aside from pensions and those covering disability be delivered via a "welfare cash card" that would only cover "priority purchases" and outlaw "luxury goods such as cigarettes, alcohol, Sky television and gambling". He was echoing noises made by people at the top of government: in June 2012, in a speech on future welfare reform, David Cameron floated the idea of paying benefits "in kind". Iain Duncan Smith is working on the same idea for "problem families". This is nothing to do with practical policy: it is about grandstanding on the basis of crass stereotypes, and the Victorian idea that only the affluent should be allowed pleasure – not to mention a weird definition of "luxury".

Last week came my favourite outburst so far. Free-market oracle John Redwood said in response to news that bookmakers are situating the majority of their addictive fixed-odds gambling machines in areas where most people don't have much money: "I put it down to the fact that poor people believe there's one shot to get rich. They put getting rich down to luck and think they can take a gamble. They also have time on their hands. My voters" – he's the MP for Wokingham, in Berkshire – "are too busy working hard to make a reasonable income." Note that distinction between people who are poor, and those who are "too busy working hard", as if he has not bothered to think about who it is who empties his office bin.

In almost everything we now hear about economic disadvantage, there is the same belief, embodied in such government schemes as the Work Programme, that 40-plus years of deindustrialisation matters not, and to be one of the economy's losers isn't about being a victim of forces beyond your control, but character failings.

This, it's often said, is what the majority of the public believe, but perhaps things are more complicated. Last week, the TUC put out the results of a survey by YouGov. On average, people apparently think 41% of the social security budget goes to those who are unemployed, and 27% is spent on fraudulent claims, whereas the true figures are 3% and 0.7% respectively. However, while 48% of people support the welfare uprating bill, 63% think benefits should go up in line with wages, prices or both. In other words, many people are confused, and their answers depend on how you phrase the questions. Funny, that.

You will not turn this unprecedented tide of nastiness and bigotry by using statistics. If it can be stopped, that will happen via arguments built on emotion, and a conversation about exactly what kind of country we ought to be. A shame, perhaps, that Rowan Williams has left Lambeth Palace: he did a pretty good job of opposing a lot of what the government was doing to the benefits system, and apparently brought most of his church with him. A pity, too, that whereas past attacks on the welfare state sparked revolts that were expressed culturally just as much as politically, people who write TV dramas, plays, songs and novels seem to have little interest in what's happening.

Over the next 12 months, some of the fundamentals of Britain's future will become clear. In the meantime, consider the words of writer and artist John Berger, written 20 or so years ago, but pertinent today: "The poverty of our century is unlike that of any other. It is not, as poverty was before, the result of natural scarcity, but of a set of priorities imposed upon the rest of the world by the rich. Consequently, the modern poor are not pitied but written off as trash."

Thursday, 5 April 2012

Telling Isn't Teaching: The Fine Art of Coaching

Richard Curwin

I have the greatest respect for coaches; not every coach of course, but those who care more about their players than about winning. I include those who coach drama, choir, band and all those who spend so much of their time and energy on helping children far beyond the confines of the classroom. Good coaches make great teachers.

Coaches understand that telling a player (or singer, actor, etc.) what to do is not enough. No drama director or soccer coach asks students to sit in the room and explain what to do. They go to the playing environment, demonstrate correct technique and then put the students through multiple repetitions; practice, practice, practice. Repetition ensures that correct technique will become close to automatic when the game is on the line, emotions run high and calm under pressure is required.

Coaches are fully aware that knowing what to do is not the same as knowing how to do it.
The same model needs to be used when changing student behavior if we want to successfully improve the choices students make. Incentives, threats, discussions, contracts, consequences, punishments, removal from class and every other technique we use to change behavior are 100% useless if the student does not know how to do something else.

Practice Makes Perfect?

Most interventions are based on letting the student know why his or her choice was inappropriate, and usually what to do instead. "Issac, fighting is wrong. In this classroom we resolve problems by talking, not hitting. Do you understand?" This is telling, and it is insufficient. Even if the teacher showed Issac one time how to talk when angry, and then had Issac demonstrate the technique, also one time, it would still be insufficient. What is missing are repetitions; practice, practice, practice.

When emotions run high, Issac will hit again; not because the threat of punishment wasn't strong enough or because the incentive wasn't big enough, but because the new behavior wasn't learned in a way that makes it close enough to automatic. Ask any coach how many repetitions are required for a player or actor to use correct technique in the game. You will never hear any number less than ten, and it's usually a lot higher.

Sometimes we ask a student, "Issac, what are you supposed to do when someone calls you a name?" "I should say I don't like it and walk away." This interaction does not mean that Issac will walk away. He knows the words, but that does not mean he knows how to do it. I can tell you how to shoot a foul shot in basketball, but under pressure I can't always do it. Knowing what is not the same as knowing how.

Transferable Skills

This issue gets confusing because we assume that students know how to do the right thing and simply choose not to do it. And in many cases, this is true. Other cases depend on circumstances. Telling a student to sit down seems on the surface to be pretty straightforward. But in some cases, it is not quite as simple as it seems. How does a child sit down when he was just bullied, learned his parents are getting divorced, found out his brother has cancer, or any of the myriad of possibilities that make sitting down hard to do?

My best suggestion is to teach by the coaching method starting from kindergarten: demonstrate with repetition how to make the right choice in different circumstances, and keep teaching it through high school. Starting early is best, but not starting at all is the worst. Individual student consequences should include a teaching component that goes far beyond telling. It can't hurt even if the child knows both what and how to behave correctly.

And to all the wonderful coaches who give so much to children, I offer my thanks.