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Monday 25 April 2016

Management is a ‘dinosaur’ whose time is up

Shubha Sharma in The Hindu

Adman Prahlad Kakkar’s school of entrepreneurship throws participants into the deep right from the word go

Here are some things they will never teach you at Harvard Business School. To begin with, be prepared to throw your Peter Drucker manuals out. Learn from the horses, the sharks, the Himalayas, the tribals of Bastar, at the feet of a spiritual master and the biggest guru of them all: Mr Murphy. He of the Murphy’s Law canon.

Learn that money is not everything. The value you create is just as important to a business. As an entrepreneur, understand your connectedness with all of life.

This unusual curriculum at a Mumbai-based institute of branding and entrepreneurship has been scripted by advertising filmmaker Prahlad Kakkar, a man reputed to break every rule in the book. The Prahlad Kakkar School of Branding and Entrepreneurship offers a one-year course on ad filmmaking and branding as well as a two-year fellowship in business and entrepreneurship. It is run in association with Whistling Woods International, a media and communications institute started by filmmaker Subhash Ghai, and is located in an area that churns out more illusions in a year than you can ever imagine: Film City, Goregaon.

This school is for real, though, and has the hard knocks built in. At the core of its curriculum is fear, and learning to ride it. Fear, says Kakkar, prevents the young and old from taking decisions and responsibility. And failure goes in tandem with fear. Kakkar takes pride in the fact that his curriculum does not have a single success story. All success stories, according to him, are doctored in hindsight. “And therefore they are lies. Failure is something nobody wants to be associated with. It is the truth. So we select, for our teaching, almost success stories.”
He believes in throwing the participants into the deep, from the word go. The course begins with a bootcamp. “You go down to survival level. You’re going to come back with new perceptions, alliances, friends and new teams, all of which will last a lifetime,” says Kakkar.

Flying

The next fear it aims to tackle is that of flying. The course requires participants to jump out of a plane in South Africa, and go on a safari down the Zambezi. They will camp in the dark and survive on meagre rations. The next day, students have to find their way back with the help of a map.

Learning to fall from a horse is also part of the class. The students face an animal that is 10 times stronger than they are. And when they fall, they learn that they never ‘remain fallen’. “If we teach you how to fall, then you lose the fear of falling.”

In the larger scheme of things, either you conquer a challenge through sheer strength or join in – in this case, you merge your being with that of the horse. “But don’t join it and lose your personality. So when you do mergers with other companies, it’s not to destroy them and sell. The whole idea is, is it going to take you 10 years to develop the company of that size, that momentum and those clients, or would you rather buy it over and make it a part of your company?”

And then, there’s the mother of all fears: navigating the ocean. “It’s the fear of the unknown. The only two unknowns left on the planet today are space and the ocean,” says Kakkar. The course requires you to go through a deep-sea diving course in the Andaman Islands, qualify as an internationally-certified diver, and just when you think you’ve conquered it all, you go into a cage and face the great white sharks under water.

Legendary shark

The legendary shark is far more fearsome in our imagination, says Kakkar. “We put you in a safe, controlled environment to overcome your illogical fear of these magnificent creatures. Behind the safety of the cage your mind opens up to the possibilities of their strength, aggression, instinct and beauty and the ability to survive under any circumstances.”

The next big phobia after the sea is snakes. So the curriculum requires you to spend four to five days in a snake farm, handling the species. “There are rules of engagement with them too. Most of the time they’re aggressive because they think you’re aggressive. We call this the reptile sensitisation programme,” says Kakkar.

The stillness quotient comes from the Isha Foundation’s Inner Engineering course. “When you need leadership and you don’t have the stillness that yoga teaches you, you can never ever command respect,” says Kakkar.

And to cap it all, is a tryst with the mountains. Jamling Norgay, who climbed the Everest, will take participants on hiking. “The mountains and the sea are two most humbling experiences. They knock the hell out of your ego. Norgay teaches you rock climbing, leadership and team building,” says Kakkar. The students will also learn how a restaurant runs, because as Kakkar says, Murphy’s Law, which says if something can go wrong it will, is hugely prevalent in a restaurant.

Kakkar himself has dived into various oceans. Besides Genesis Film Production, one of India’s oldest ad film production houses, he runs a scuba diving school and has also been running restaurants. He broke even with his scuba diving school only after 10 years, so “failure” and “falling” aren't new to him either. The curriculum, then, is born out of his experience — notably his 25 years at Genesis.

One of the key things he realised at Genesis was that youngsters need to be trained to own their jobs, and not just do them. No one, MBAs included, are encouraged to own their jobs. They are simply cogs in a larger machine and everybody works them by remote, he says. At Genesis, Kakkar got mostly “misfits” —16-year-olds whose parents used to ‘dump’ them on him — and he had to mould them. “I knew I had to empower them very early to make decisions. I didn’t believe in people who procrastinated.”

Management, he says, is “like a dinosaur” whose time is up.
A company like Google is flat, and everyone will need to become like them to survive. Decisions need to be taken at the low end. “Middle management people are afraid because they’ll lose their jobs. Youngsters couldn’t care, because it’s their first job anyway.”

Train young people

The institute will train young people to fight for responsibility, to want to own their jobs, to be territorial about what they do, and take decisions fearlessly. Importantly, it will break one big management practice: there will be no summer training. Instead, participants get to form a management company and take over a sick company from banks. They have one year to turn it around. “If they manage to keep it afloat, let alone turn it around, they will be the most wanted people in any organisation.”

The larger idea is to add value. “They have to be independent and confident, highly motivated and flexible on the ground, understand the difference between value and money. To give back as much as they take. If they add value to whatever they do the money will come.”

With this paradigm shift, it’s only logical that the institute keeps the curriculum flexible. For the first year, students will learn the rules of engagement as they exist – this comprises the theory component of the course, built upon by the practical part. The next year, they will be tested on how they want to change the rules for the future, and this will form the basis of the curriculum for the next batch. He compares the process to a commando’s final test — blindfolded, he takes a sophisticated weapon, dismantles it to its last spring, puts it back together within the timeframe and fires it.

The faculty is drawn from the commando-in-action pool. Apart from Norgay and South African cricketer Gary Kirsten, there’s Dhiraj Rajaram, founder of MuSigma — a frontrunner in the analytics space. The course, which costs close to Rs.13 lakh, is a combination of Kakkar’s passions, whether it’s scuba diving or cooking. At the final graduation dinner, the students will even cook for their parents.

“I’ve never worked a single day in my life. I converted all my hobbies into work,” says the institute’s founder-chairperson. And it looks like some of those are still being stirred. “I’ve suddenly decided to have some more fun,” he says. He plans a line of T-shirts that will be “highly abrasive to everybody.”

“We’re doing a whole line on Papa Pancho (the restaurant he runs). Or on sports. There is also an entire line on Savita Bhabhi, which is all you wanted to know about sex but were too scared to ask.”

Convention can go for a run. Or if you’re afraid of the idea, go ride a horse. Because for Kakkar, this is simply about playing it different. “Somebody says, ‘Where do you think of these ideas? How can you make them a business? I say the business happens. First let’s get a product out that is unique.”

That is perhaps why he is clear his course will create “warriors, not wimps”. From a man who has always dared to pursue his innermost calling, this isn’t surprising.

Sunday 24 April 2016

It took Barack Obama to crush the Brexit fantasy

Jonathan Freedland in The Guardian

The US president destroyed one of the Vote Leave campaign’s core arguments, ending a week that may define the referendum debate

‘The president spelled out that America has no intention of forming some new, closer relationship with a Brexited Britain … it would be at ‘the back of the queue’ if it sought to agree a new treaty with the US.’ Illustration: Nate Kitch


No wonder they were desperate that he keep his mouth shut. At his podium in Downing Street Barack Obama flattered his hosts, paid lip service to the notion that the referendum on British membership of the European Union on 23 June is a matter for the British people – and then calmly ripped apart the case for Brexit.

It was the Vote Leavers’ worst nightmare. For years – no, decades – the anti-EU camp has suggested that Britain’s natural habitat is not among its continental neighbours but in “the Anglosphere”, that solar system of English-speaking planets which revolves around the United States. Break free from Brussels and we could embrace our kindred spirits in Sydney, Toronto and especially New York, Washington and Los Angeles. The Brexit camp has long been like the man who dreams of leaving his wife for another woman, one who really understands him.




Barack Obama: Brexit would put UK 'back of the queue' for trade talks



Obama is that other woman. And today he told the outers their fantasies were no more than that. First in print and then, more explicitly, in person he spelled out that America has no intention of forming some new, closer relationship with a Brexited Britain. On the contrary, a post-EU Britain would be at “the back of the queue” if it sought to agree its own, new trade treaty with the US.

America, he told his British audience – hence his use of “queue”, not “line” – likes the fact that Britain is already married: it works out really well for all three parties involved. His message was unambiguous. Don’t rush into a hasty divorce because you think we’re waiting for you with open arms. We’re not.

At a stroke, he had crushed not only a core part of the leavers’ economic argument – that it’ll be a breeze for Britain to exit the EU and trade just as prosperously as a solo nation – but something bigger: the notion that a brighter, non-European future beckons. Obama burst that bubble.

He also explained that of course he had the right to speak, despite Brexiteer Liam Fox’s letter signed by 100 MPs urging him to stay out of the EU debate. As Obama put it, since the leavers are offering “an opinion about what the US is going to do, I thought you might want to hear an opinion from the president of the United States on what the US is going to do”. And the opinion he gave was devastating.

That he had every right to speak is obvious, by the leavers’ own logic. He and the country he leads have been invoked as central to the alternative utopia that awaits us on Brexit. If he wants to tell us that utopia is an illusion, we need to hear it.

Hence the Brexiteers’ fury. They know how badly Obama’s words undermine their case, especially after what has been a week from hell for the out campaign. One that ended in the absurdity of a Ukip MEP, Mike Hookem, lurching into full-bore anti-Americanism, winding the clock back to 1939 to argue that the US had it in for us even then, seeing the second world war as a way of “smashing the UK’s influence in the world”. When a party defined by its loathing of the EU finds itself attacking the US, you know things have gone awry.

The same is true of Boris Johnson’s Sun screed, which dipped into Donald Trump’s Bumper Book of Political Wisdom to suggest that the “half-Kenyan” president cannot be trusted because he is filled with “ancestral” loathing of Britain.

What an interesting choice of word that “ancestral” was. Not “post-colonial”, which would have located this supposed antipathy in the 20th century, but “ancestral” to be run alongside “half-Kenyan”. It was a reminder of the brilliant slapdown Obama once issued to Trump, when the tycoon was demanding to see Obama’s birth certificate. From the podium at the 2011 White House correspondents’ dinner, Obama said he could go one better and show his birth video. He promptly played a clip from the Lion King, of Simba the newborn cub held aloft – as graceful a way of calling out a racist as one can imagine.

This, incidentally, is where the contortions of Brexit have left Johnson. It may still be true that the London mayor’s decision to back Vote Leave – when his elastic relationship with principle could just as easily have sprung the other way – was politically smart, all but guaranteeing the backing of the Eurosceptic Tory selectorate when they choose a successor to David Cameron. But it’s extracting a price.

Once Johnson promised to be the face of metropolitan inclusivity, a Tory able to reach non-Tories by carrying less of their nasty party baggage. Yet this campaign is stripping away that gloss, reminding us that it was always a fake. Recall that Johnson once spoke of “piccaninnies” and wrote of African men with “watermelon smiles”. In the Spectator in 2002, he declared of Africa: “The problem is not that we were once in charge, but that we are not in charge any more.”

Every day he spends tag-teaming with Nigel Farage – who repeated the mayor’s “half-Kenyan” line – risks trashing the Boris brand, defining Johnson as less a future prime minister than a figure of the fringes, less a lovable maverick than a rather unpleasant oddball.

But it’s the wider Vote Leave campaign that has found itself in the wrong place. An anti-EU movement can’t also be anti-US, not without looking as if it hates everyone. Nor is it good to pit yourself against an American president who, whatever his domestic standing, remains in high esteem in Britain and Europe. It’s just too irresistibly tweetable to ask: if Obama’s for remain, and Trump and Le Pen are for leave, whose side are you on?

Above all, the core case advanced by the leavers on the US is flawed. Fox and others say Obama is a hypocrite because the US would never accept for itself the limitations on sovereignty demanded of Britain by the EU. But the comparison is silly. Britain is strong and rich, but it is also a relatively small country adjacent to a continent. The US virtually is a continent.

What makes sense for one would not make sense for the other. Besides, as Obama explained in Downing Street, the US does trim its sovereignty when it suits its purposes: it agrees to be bound by the trade rulings of the World Trade Organisation and Nafta, even if that means Congress is forced to back down on its own decisions.

All told, the Obama visit has been one of those episodes that say rather more than was ever intended. It says that this president retains a lustre even now, eight years on – one that only grows as you contemplate the contest to take his place. It says that, for all of the remain campaign’s problems, Leave now has to rebuild – after a dreadful seven days that began with Treasury numbers showing Brexit will make Britons poorer, and ended with a surgical evisceration from the world’s most powerful man.

And it said something about Britain’s relationship with the US. Ever needy to hear that we’re still special to the Americans, to hear that their president loves our queen and loves our talisman, Winston Churchill, we still listen to them – even when they tell us there’s no future for just the two of us together, that we need to stay in the marriage we’re in, even if sometimes it feels a little loveless.

Saturday 23 April 2016

My perfect affair – how I’m getting away with it

Anonymous as told to Joan McFadden in The Guardian


Tell no one, put nothing in writing, pay in cash, don’t drink, and keep off the phone. How to have an affair for nine years and get away with it


 
‘The first time we slept together, we were like two teenagers, and not in a good way.’ Photograph: Jonathan Storey/Getty Images
Love and happiness are certainly important to me in my 20-year marriage to Stephen. They are also important to me in my nine-year affair with Michael. I didn’t have an affair lightly. I know people have affairs for all sorts of reasons and think ultimately that they have a goal in mind – the end of their marriage, a lasting new relationship or a complete change to what they see as a boring life.

I’m none of these things. I want no drama disrupting my family. I want to stay happily married and carry on my affair and I never, ever want anyone else to know, so I have every detail planned and covered. My husband doesn’t suspect, my sisters and my best friends have no idea and I make sure there’s no evidence at all that can trip me up.

I didn’t start an affair because I’m lacking anything with Stephen. He’s a brilliant dad and funny, intelligent, fit and attractive. We’ve always made an effort to keep things fresh – of course you get bogged down in daily life, but we go out for dinner by ourselves or have a day off when we pack the kids off to school and go back to bed for a few hours. We also do a lot as a family, as well as socialising with friends and enjoying a variety of hobbies, so being organised is vital and, like many working mothers, I keep a meticulous diary to make sure everyone is in the right place at the right time.


I also have a diary in my head of my times with Michael, but I never put anything in writing. No love missives – texts are about the families getting together – and any emails are work related because we work in the same field. Stephen was friends with Michael first, having met him at a school event when our youngest child was just starting. He couldn’t believe we hadn’t met professionally and soon introduced us. He’s completely different from Stephen, who is very forthright, enthusiastic and go-getting while Michael is dreamy and creative, but with an incisive sense of humour and very witty, so they get on well.

I was quite shaken when I started to find Michael attractive. I’m not stupid enough to think you can go through life fancying only one person, but I’d kept any previous little crushes firmly in my head. Stephen is quite a flirt himself and the odd little bit of jealousy never did me any harm, and tended to respark my interest in my husband.

This was different. For the first time since we got married, I could imagine myself having an affair and at first it made me uncomfortable. I started plotting how we could do it and never get found out, and almost convinced myself that I was just being academic about it. Then we all got quite drunk at a party and Michael and I really started flirting. I thought life would go back to normal the next day and it did in front of Stephen and Jane, but we had a completely different relationship when we were alone.

We started talking dirty. At first it was just a little edgy – do you still fancy Stephen/Jane? Ever been unfaithful? Ever thought of it? It got more and more explicit and I couldn’t get him out of my mind. But I got a bad shock when he sent me a filthy text one night. I was sure he was drunk as it was short but very graphic. At that point my conscience was almost clear as we’d done nothing but talk, so I said, “Oh my God, Stephen – Michael’s just sent me a text that’s meant for Jane!”

Stephen thought it was hilarious and I texted back and said, “Isn’t this for Jane? Stephen says lucky her!”

Stephen teased him about it for ages but the next time I was alone with him I was furious and told him never to do something so stupid again. He said he thought I fancied him and I said very calmly that I did, but I wouldn’t risk my marriage or kids for anyone. It took another six months of discussion and planning before the affair started. We agreed that it was to be an added extra to an already strong friendship, but organised calmly and dispassionately, so no one would suspect.

By the time we slept together, we were both in a total state and it was a complete disaster. He’d been to the first day of a conference – I arrived that afternoon and checked into the same hotel. We had three hours in the late afternoon till his flight home and despite all our talk about being calm and dispassionate we were both unbelievably nervous. We were like two teenagers, and not in a good way.

For months I’d been totally turned on every time we were anywhere close to each other, but not now. The sex was clumsy and painful and a couple of times I wondered what the hell I was doing. He had his own worries – it was over far too soon and I felt dissatisfied as well as guilty – and he clearly felt the same. We had another go before he had to rush for his plane and it was just as bad. He said he would text me and I snapped at him not to – had he forgotten all we agreed? Stephen phoned later and in the midst of the chat about the kids asked if Michael was at the conference so I said he’d popped in before he left.

Coming home the next night was hellish. I was sure Stephen could tell I’d had sex with someone else but he was the same as ever and I was pathetically pleased that I was able to enjoy sex with him as normal. It was another two days before I saw Michael again and I was desperate to phone him, despite my rules, though I managed not to. He looked so miserable I was instantly irritated, convinced Jane would have guessed something was up. I was tempted to suggest we just forget it but I didn’t want to make him even more upset so I was reassuring and said we’d sort something out.


We went away for a week’s holiday and I did a lot of thinking. I decided that nerves had made the sex awkward, and once we got over the hump – so to speak – we’d be fine, so I deliberately made plans. Stephen took the kids to the cinema that weekend. I phoned their house, telling Jane I had mislaid papers from the conference and asking if Michael could bring me his so I could copy them. I read one of Stephen’s porn mags to get me in the mood, opened the front door and literally dragged him into the toilet, where we had exactly the sort of sex I’d imagined.

That was the last risk I took. I’m sure no one suspects we’re having an affair. We meet as lovers about twice a month, which probably does keep the magic and anticipation going, but I’m endlessly careful; I do worry about CCTV now as it’s everywhere. We usually meet at a conference hotel or at the airport and I might say to Stephen that I bumped into Michael and had a coffee with him, though I obviously won’t tell him that was after lunch and before sex. We’ve managed to resist that temptation to tell others by talking to each other instead. There are no romantic letters, emails or texts – and because we have fairly constant contact, there’s none of that terrible panic that illicit lovers seem to have about when the next encounter will be.

This care is also my safety net should Michael ever want more. He says he still loves Jane but if he decides otherwise I would just deny everything and there’s no proof. Not a note, credit card bill or hotel receipt – everything is paid by cash – so I’d just walk away.

I wouldn’t be friends with Jane if I didn’t want the smokescreen that provides – we’re too different and there’s a slightly snobbish side to her that irks me, but a monthly coffee or occasional girls’ night makes it seem that we have a separate friendship and so she’s much less likely to suspect anything. She’s even said that I’m good for Michael as he doesn’t have sisters so it’s nice to see him have a friendship with a woman.

I love both men, I’m harming no one and have no intention of doing so. I know we’re being greedy but it’s not affecting anyone else badly. If anything, it enhances my sex life with Stephen and when you’ve got two men seeing you naked you certainly keep yourself fit. I want everything to continue as it is, whereas many people having affairs want something to change, usually other relationships, so they can be together all the time. Strange as it may seem, my biggest worry is that, years on, Michael may die first and I won’t be able to grieve properly, because although the close friendship is known and taken for granted, obviously the affair isn’t. In a matter of fact way, we also assume that, when we’re much older, if our partners die we’ll end up together almost by default. Like everyone else, I’m aiming to live happily ever after, but with both men as part of my life. The only way to make that feasible is to keep everything as tidy as possible.

Perhaps we don’t want to explore the premise that for most people it’s not fidelity and love that keeps them constant to their partner, but fear of potential messiness should they be discovered. How many people, no matter how satisfied with their sex lives and happy with their partners, would say “no thank you” to an explosive sexual encounter if it was guaranteed that they’d never be found out? Domesticity doesn’t do it for everyone long term, no matter how much we’d like it to and although that’s apparent in male behaviour over the centuries now that women are on a par with men, surely this means such potential restlessness applies equally to both sexes?

It takes a very brave person to give an honest response, but, before judging me, ask yourself just one question – what’s stopping you from doing exactly the same?

Pakistan is a state of mind - Tarek Fatah

Tarek Fatah - "Pakistan is a state of mind which believes that a Muslim cannot live in peace in non Muslim majority countries". It believes in the concept of Darul Harab and its Indian version is Ghazwa e Hind.



Tarek Fateh on Lahore blast: Good and Bad Talibans are twins children of mother Pakistan





Is Pakistan waking up?

Khaled Ahmed in The Indian Express

National Management College (NMC), Lahore, an institution for senior bureaucrats, has pleasantly surprised me by going through an elaborate exercise in March about removing extremism from Pakistan. There was a time when it reacted negatively to any guest speaker’s reference to extremism as part of the ideology of the state. Times have changed.

One secondary topic of discussion where I was invited as observer was “Extremism of the Educated”, which struck me as bravely perceptive about the central defect of Pakistan and the Islamic world. My own thinking is as follows:

The survival of a state is hinged on preservation of the status quo. It is endangered if it tries to change the status quo of its neighbours. The world favours status quo because it doesn’t want war. The state’s prime task is the education of its people so that they accept the state as home. If today Pakistan is considering such topics of discussion as “Extremism of the Educated”, it’s assumed it has been doing something wrong in the field of education and wants to self-correct.

All states use education to create a uniformity of the mind. It’s also called indoctrination. It confirms the status quo and causes acceptance of the state. But if the state is revisionist and promises a revised state through a revision of its boundaries, it may imply war. If it goes to war to change the status quo, it may justify war and pledge more of it.

If the state is ideological, it may curtail freedom of thought and expression. It may legislate to the detriment of minorities and enact laws apostatising certain communities. 

Extremism may be born of the interpretation placed on the state’s ideology. The vehicle of state ideology is education; it may become the vehicle of extremism. Ideology is unchangeable; it will challenge the constitution of a modern state. Even the “reason-based” communist ideology in the Soviet Union didn’t change quickly enough. If the ideology is Islam, it will constantly challenge the essentially changeable constitution. The validity of lawmaking under the constitution will be questioned, leading to extreme actions and reactions.

Two examples: The modern state agrees with the international law that war can be declared only by the state and not by individuals. Religious factions may interpret the Quran by rights and decide jihad can be declared by individuals or their groups. The state may rely on this thinking too and start “proxy jihad” that it can deny. In this case, the state actually allows the development of a violently extremist mindset sought to be directed outwards but which it has no capacity to prevent from being directed inwards.

After the middle age in Europe, the modern nation-state was born, disenchanted with the principle of enforcing piety. Today, the nation-state uses coercion to punish crimes. There’s punishment for those who violate the penal code; there’s no reward for those who don’t. But if the state succumbs to parallel interpretations, it can punish its citizens for not being pious.

The principle of Nahi an-al Munkir (punishing the prohibited) has been accepted by the modern state; but Amr bil Maruf (commanding the permitted) has been wisely ignored. 

Terrorist leader Mangal Bagh forced people to say namaz in the mosque under strict roll-call and burned down the houses of those who didn’t attend the five-times-a-day prayer. In Swat, warlord Fazlullah tyrannised the population under Amr bil Maruf, just like the Taliban did in Afghanistan.

Pakistan seems to have woken up to the menace of an extremist consensus wrongly based on religion. The establishment is waking up to the fading away of the modern state. It needs peace without to achieve peace within. It seems the state has completed a dark journey and wants to emerge into light. Its journey has accustomed it to isolation that allows national hubris to grow. Now may be the time to break this isolation and reach out to an alienated neighbourhood.

Friday 22 April 2016

Bengaluru's silent majority - The underbelly of India’s silicon valley

T. M. VEERARAGHAV in The Hindu



Brewing discontent: “The garment workers have proved that there is a vast, angry India outside swanky offices.” The workers protest on Tumkur road in Bengaluru. — Photo: By Special Arrangement


What happened in Bengaluru this week has a lesson for every Indian city. It’s a warning that growing disparities must be addressed urgently.

They don’t work in cubicles and are not constantly on social media sites protesting against bad roads, traffic, power cuts or water shortage. They don’t grandstand on political ideologies and discuss India as a global power, for their realities are harshly local; it’s about everyday survival.

They are Dalits, Other Backward Classes (OBCs), some even from forward castes and different religions, but united by a common economic plight. And they proved they can come out in their thousands to protest, suddenly, without any concrete effort at mobilisation. When they did, they paralysed a city, one portrayed to the world as India’s silicon valley, its IT powerhouse.

What happened in Bengaluru this week has a lesson for every Indian city. There is a giant underbelly of disparity and discontent that exists and it can erupt, suddenly. It can challenge the myths of economic progress and images that governments have cautiously projected before the world. Images laced in terms like ‘investor confidence’ and ‘ease of doing business’.

A spontaneous peoples’ protest

There is still an air of confusion over how protests by garment factory workers erupted and galvanised, which crippled normal life in Bengaluru for two days and turning ‘extremely violent’ by the city’s standards. It started at one factory, where photocopies of a newspaper report stating that workers cannot withdraw employer’s contribution to their provident fund (PF) till 58 years of age were circulated. A rage erupted, and workers, predominantly women, took to the roads in what was described by the police force as a “flash strike” on Monday.

Word spread like wildfire to other garment factories in the area: there are about 8-10 in the cluster. In under an hour, workers from all the factories poured out, paralysing Hosur Road. Ironically, the road is the arterial highway that leads to Electronics City, which houses campuses of several IT majors and is the showcase for a new India or ‘surging economy’.

No high-tech device could have predicted the event or how it would galvanise the next day. Garment factory workers in several other parts of the city, again where factories exist in clusters, came out to the streets. Corporate offices and police stations were attacked, buses set on fire and roads blocked for hours.

Trade union leaders were clueless — they were planning a protest, but no one anticipated a sudden burst of anger, of this nature. The police were equally clueless, as one officer was reported as saying, “When we wanted to talk to their leader, they were clueless and so were we.” This protest had no one leader or negotiator for demands, it was a sudden burst of pent-up anger, triggered by the new PF ‘reform’.

These factories exist in clusters and hence workers in garment manufacturing units could mobilise themselves instantly. There are an estimated 5,00,000 people working in garment factories in the city. Predominantly women (estimated to be around 85 per cent) and for them, usually with salaries of around Rs. 6,500 a month, the few hundred rupees they save as PF is the only social security.

Symptom of a larger angst


This is where the crux of the issue lies. The PF law was just a trigger and the garment industry is just one small section. As we build and showcase a new economy, there is little forward movement in ensuring social security for the millions in the lower-to-middle income groups.

For instance, quality health care and education remain a pipe dream, and survival in a ‘booming economy’ is a daily battle. Unionisation is restricted in garment units and hence workers have little or no grievance-redressal mechanism or collective bargaining. Against this backdrop, amendments to labour laws proposed for enactment in Karnataka, like in many other States, increase work hours for workers and arguably shifts the balance in favour of factory owners.

Such policies have ensured that even a basic level of trust in the system is eroded. In this situation, when savings like PF, which for decades the working class in India has taken as the ultimate security, can become inaccessible at a time of need, it shakes the workers’ faith completely. It’s not anger but desperation to save the little they have.

To date, Union governments have been extremely cautious in even altering PF interest rates. Did the illusion that India has changed allow the Centre to try changing PF laws?

It is important to address the difference in the way PF is looked at by those surging with a booming corporate economy and workers, like those in garment factories — PF is not the only saving mechanism for the young manager or techie, for many it’s just a mandatory contribution that one has to make.

The garment workers have proved that there is a vast, angry India outside swanky offices. And their protest is a strong message to the government and the ‘booming economy’ not to tamper with the little they have. Elections in States, including Kerala and West Bengal where the Left has a strong presence, may have ensured immediate withdrawal of the controversial PF rule by the Union government, but the real test is to see whether the intent will be to understand the concerns of the labour and lower income classes.

It’s time to focus on building systems and policies that offer them a larger stake in economic and social progress. The PF law was just a trigger to one set of a large population that works in semi-organised industries. And there are millions, like taxi drivers and construction labourers, who do not even have a shot at a provident fund. The trigger for each of these sections could be different, but their frustrations are the same and the impact they could have if they galvanise in protest could be enormous.

What Bengaluru witnessed is just a symptom, labour led by no union that had the potential to bring parts of a city to a standstill and forced the Union government to take note.

Thursday 21 April 2016

'If you don't have the right culture, it's hard to be a high-performance team'


Former South Africa rugby captain Francois Pienaar talks about his role on Cricket South Africa's review panel. INTERVIEW BY FIRDOSE MOONDA in Cricinfo



"I have been really privileged to get involved in high-performance teams that have won" © Getty Images



Despite consistently boasting some of the best players in the world, South Africa remain the only top-eight team that has never reached a World Cup final or World T20 final. After a year in which both the men's and women's teams crashed out of a major tournament in the first round, while the Under-19 team failed to defend their title, Cricket South Africa are determined to discover why and have appointed a four-person panel to investigate.

The highest-profile person on that panel is Francois Pienaar, the Springbok (rugby) World Cup-winning captain in 1995. He and coach Kitch Christie hold an enviable 100% winning record, while Pienaar also enjoyed great success at domestic level. It is hoped some of his knowledge will rub off on the cricketers.

Pienaar spoke at the launch of the Cape Town Marathon, for which he is an ambassador, about his involvement with Cricket South Africa's review panel, what it means to be a high-performance team, and how to create a winning culture.


Why did you agree to be involved in the CSA review? 

Passion. I love this country and I have been involved in cricket - I've played cricket at school, I played Nuffield Cricket, I was involved in the IPL marketing when it came here in 2009. As a panel, we all know things about high-performance and closing out games. I have been involved in a number of initiatives where we've put structures in place and they have borne fruit. This is just a privilege, to be honest.

How will you and your fellow panelists approach the review?

What we will try and learn is what the trends over the last ten years are. We will look at trends, selection, stats and come up with recommendations.

What do you, specifically, hope to bring to the review? 

A different thinking from not being in the sport, coming from outside the sport. I have been really privileged to get involved in high-performance teams that have won.

Can you talk about some of the teams you were involved with and how they achieved what you call high-performance status? In 1993, the Lions won 100% of their games. 

In 1994, we won 90%. As captain and coach of the Springbok rugby team, Kitch Christie and myself, we never lost. There was a certain culture of that side and a way of doing things. Our management team fulfilled high-performing roles in getting us to get a shot at the title. Even then, there are no guarantees. When you get to the final, it's a 50-50 call and it's the smart guys who work out the margins. It's all about the margins.

Then I went over to England and rugby was really amateur. I was a player-coach at Saracens, I needed to put those processes in place and, luckily, took the team to win their first ever cup. Those sort of things I am really proud of.




A brand to admire: the All Blacks have won the last two World Cups © Getty Images


Have you seen anything similar to that in cricket?
I had a magnificent session with the Aussies before the Ashes in the early 2000s. They asked me to do a session on margins and big games and how to close out games. I was sort of embarrassed. The best cricket team in the world by a long shot was asking me, but I found it so interesting. My payment there was that I got an insight into how they run their team. Steve Waugh as a captain and a leader - wow! I got so much from that.

What makes a high-performance team?

Culture trumps strategy for breakfast. If you don't have the right culture in any organisation, it's very hard to be a high-performance team. The brand must be stronger than anything else. CEOs and coaches and captains come and go but you have to understand the culture and the core of why teams are high-performance teams, and you can't tinker with that. As soon as you start tinkering with that, then you stand the risk of not remaining a high-performance team.

Look at the All Blacks brand [New Zealand rugby], and how they nurture and love and embrace that brand. One of the nicest things for me was at the last World Cup when Graham Henry, who coached them when they won the World Cup in 2011, was coaching Argentina and New Zealand were playing against Argentina in the opening match at Wembley. I was there. My question would be what would happen in South Africa if a team of ours - cricket, rugby, soccer - if the coach who had won the World Cup in the previous outing is now coaching the opposition in the opening match. Would we invite him to lunch with the team the day before the game? I think not. They did that. The All Blacks invited Henry because he loves the guys, he is part of that brand, part of that passion, so why should they not invite him? They knew, if we are not smarter than him, if we don't train hard, then we don't deserve to win. It's about the culture.

Then afterwards, Sonny Bill Williams gave away his medal. Was it him or part of the culture? I would think it's part of the culture. Same with Richie McCaw. Why did he not retire in the World Cup? Because if he did, it would have been about him and not about the team, and he knew it needed to be about the team. That's my take.

How do you create a winning culture? 

Let's go back to rugby. Every World Cup that has been won since 1987, the core of that winning national team came from the club side that dominated. So that side knew how to win. Like in 1995, the core of our team was from the Lions. If you infuse that culture with incredible players, they will enhance the way you do things.




"We will look at trends, selection, stats and come up with recommendations" © IDI/Getty Images


Are there other elements that go into creating a winning team?

Form is very important and so are combinations - they have to work very well - and then there is leadership. How do the leaders close a game down, how do they make decisions, and how do you work with other leaders in the team to do that?

Rugby is a fairly simple game: it's about how easy you release pressure, your exit strategy, and how you stay unpredictable on attack. For that to happen, there are certain elements that need to fall into place. But the overarching thing is, do you have the right culture, have the right guys in form, have the right combinations and the leaders? Can they execute? And by leaders it's not only the captain, it's the coaches, the management staff. If you can do that right, you will be competitive a lot of the time, and if you can bottle that so that when the next guy comes, you pass the baton - you can't change that. Bottle it, understand it, love it. You'll be on the right track.

Is one of South Africa's problems that they have not found a way of gaining or transferring that knowledge? 

The transfer of knowledge is something I am quite interested in discussing. Do we do that, and what are the reasons for us not doing it? In rugby, we've never had that culture. We don't have ex-coaches, for example, involved. We have got universities, schools - how can we bottle that, how can we work together? The transfer of knowledge and the sharing of ideas, we need to rekindle that.

Will transformation form part of the review? 

Everything is open for discussion and it should be. If you want to do a proper job, you should have the opportunity to ask questions about all elements that enhance high-performance.

Wednesday 20 April 2016

Only a dream can end a nightmare

Jawed Naqvi in The Dawn


INDIA may be waking up from its unwarranted nightmare. A call has gone out from the head of its most impoverished and second-most populous province to cobble an anti-Hindutva alliance to foil a fascist takeover. The conditions look ripe. The economy is not shining.


There are many explanations. One is the piranha-like tycoons spawned by a neo-liberal ruling clique. In the rest of the world, neo-liberalism is being questioned. Bernie Sanders and Jeremy Corbyn have lent voice to a global movement in India too. When university campuses reverberated with socialist slogans recently, the government moved swiftly to muzzle them. It contrived and slapped sedition charges on some of the most inspiring student leaders the country has seen.

Another explanation for the economic mess lies in straightforward loot. The mercantile capitalists embraced by Gandhi as the ‘trustees’ of free India have literally walked away with mega tons of people’s money. They have shown the banks a clean pair of heels. The Supreme Court is furious and wants names named. The national security adviser has stepped in with a more riveting agenda. He wants the courts to focus on national security instead; in other words to hang and jail more people, more swiftly.

To compound the nation’s woes, drought has arrived and monsoons are not due for at least two more scorching months. Much of the suffering this entails is predictably man-made. Millions are being kept parched so that the water tanker mafia, among other connected crony entrepreneurs, prospers.

Jack Nicholson as a sleuth investigated the great water heist in the formative days of California. That was in Polanski’s Chinatown when the snoopy hero nearly got his nose fed to the villain’s goldfish. A few good Indian journalists, led by Sreenivasan Jain and P. Sainath, are showing the red flag from parched swathes. Himanshu Thakkar, India’s respected expert on water management, is warning against its plunder in the heart of drought land, on lush golf courses.

The revered cow, essence of India’s refurbished nationhood, is in trouble. Many will perish by hunger, others by choking on plastic bags they scrounge in the absence of fodder. (The incidence of pedigree dogs being abandoned has increased, an indication that the urban middle class is feeling the pinch.)

An inordinately high number of farmers may be unable to stand up to the grim prospects. Some have committed suicide. Many more look just as vulnerable and could face starvation. The water minister says there is neither any need nor a way to prepare for a drought. A farmer’s two kindergarten children were on TV, sent off to Mumbai to find work and food.

Meanwhile, more illicit money has been found abroad. The Panama Papers could be only the tip of the iceberg. A two-year-old promise by the prime minister that he would put Indian Rs1.5 million from a separate tranche of retrieved money in everyone’s account has lapsed. His alter ego and party chief has described the promise as poll-year comment, not to be taken literally.

People are cursing their luck. The government is cursing the people. A faulty flyover being constructed in Kolkata has collapsed. The prime minister, in his election outfit, called it God’s curse on the ruling party of West Bengal. Then there was another man-made tragedy, in a temple in Kerala this time. Did we see someone biting his reckless tongue?

Being clumsy with rural folk has usually incurred a cost. Indian history is littered with episodes of peasant revolts. Drought and exploitation were and are at the source. The Patidar Movement of capitalist farmers in Gujarat is spinning out of control. The Jats are another prosperous agrarian community. They were used cynically against Muslims in western Uttar Pradesh. The ploy worked and it catapulted Modi in the general election. Now, faced with broken populist promises (which probably were not meant to be taken literally) the Jats are bracing for a showdown.

Remember that the Sikh peasants rose against the mighty Mughal empire and have refused to be subdued till today. When the state under Indira Gandhi sent the army against them, Sikh peasant-soldiers deserted the military in large numbers. The Indian Express report on Monday told a similar story from Haryana. Jat “policemen deserted their posts, sided with protesters,” said the front page lead story. The number of police deserters belonging to the Jat community was in the hundreds, the newspaper said, quoting unnamed highly placed sources privy to an official report being prepared on the flare-up.

History repeats itself, and that’s not a hollow cliché. With food scarcity in 1832 in Maharashtra, which is also the venue of India’s worst drought today, food riots spread against the moneylenders many of whose ilk form the current ruling elite. As for drought, peasants have historically attacked grain traders for practising witchcraft whereby they could stop rain. All this is recorded history.

We therefore need to take very seriously what Bihar chief minister Nitish Kumar says for he is nothing if not a brilliant peasant leader. A day after becoming party chief last week, he demanded the “largest possible unity” against the BJP by bringing Congress, the Left and regional parties on one platform before the 2019 general elections.

There are crucial elections under way in four or five states. The BJP has little to no chance in West Bengal, Kerala or Tamil Nadu. If at all it makes headway it should be in Assam. But this could not be a reason for anyone to rest on his or her laurels. India is in ferment, and its people cannot afford to be caught napping yet again.